Traditional Culture Encyclopedia - Hotel accommodation - What will the room foreman write about the week?

What will the room foreman write about the week?

Express the main points to be said.

First of all, do a good job in daily service management, often go to the scene, point out problems in time and conduct training to ensure the quality of customer service, conduct a comprehensive inspection of the cleanliness of guest rooms, timely check the cleanliness of public areas, reasonably arrange planned sanitation, and do a good job in the maintenance of facilities and equipment.

Secondly, in XX years, the engineering maintenance of the housekeeping department area was maintained at any time, and some maintenance problems were slow and left over. Therefore, 20 12 plans to record the engineering maintenance of each area in detail in the departmental engineering history file, so as to facilitate the follow-up tracking of the room maintenance and archiving.

The specific duties of the hotel room foreman are as follows:

1, under the leadership of the supervisor, do a good job in room reception service.

2. Responsible for checking facilities, equipment, goods placement, temperature, air, cleanliness, etc. Ensure the normal operation of the floor rooms and meet the specified standards.

3. Assist the superior to be responsible for the daily work arrangement and deployment of floor staff; Maintenance of ancillary facilities and equipment.

4. Assist the superior to control the inventory and consumption of room supplies and cleaning supplies, and be responsible for the application, reimbursement and scrapping of consumable materials, so as to save money to the maximum extent.

5. Patrol the work progress of subordinate employees, spot check the service quality, and correct the problems in time when found.