Speech by the general assistant of hotel competition for posts

In the second half of 20 1x, during the reconstruction and expansion of Chenxi store, hotel leaders successively went deep into the first line of construction. As members of the hotel committee, they presided over the work in the hotel and ensured the normal operation of the hotel with the serious and responsible cooperation of the heads of various departments. At the same time, they cooperated with Chenxi Store to prepare for the opening of the store, organized and purchased some urgently needed items for Chenxi Store in _ _ _ _, and * * delivered various materials.

Since I took office in February, 20xx, under the correct leadership of the hotel leaders, with the support and cooperation of the staff in the office and various departments, I have successfully completed all the tasks assigned by the leaders, and was awarded as the "advanced group" of the hotel in 2004, and Li Zhen, a departmental employee, was awarded as the "excellent employee" in 20xx and 20xx for two consecutive years. Although we have done a lot of work and made some achievements, there is still a certain gap compared with the requirements of the group company. The purpose of review and summary is to further improve all the work; If I win the trust of the judges and employees when I compete for the assistant to the general manager, after the successful competition, I will start my work in the following aspects:

First, continue to strengthen quality inspection and supervision, implement and implement various rules and regulations of group companies and hotels, promote corporate culture and improve execution.

Second, be a good assistant and staff officer of the general manager and the hotel decision-making level in business management, tap the potential internally, open source and reduce expenditure, save energy and reduce consumption, and make suggestions and put them into action in order to increase the hotel's operating income, reduce losses and strive to achieve profitability;

2, strengthen the management of the kitchen, mainly from the following three aspects:

<1> The chefs are selected in place, with a team of chefs who mainly focus on Hunan cuisine and local cuisine, supplemented by Sichuan cuisine and Cantonese cuisine.

〈2〉 Strict cost control and management, make full use of food raw materials, make the best use of them, introduce new dishes regularly, ensure the quality and speed of products, stabilize old customers with dishes that are always new, pure in taste and serve quickly, and expand new customer groups.

< 3 > strengthen the communication between the kitchen department and the floor, rectify the complaints made by the guests in time and reply the handling opinions to the guests, analyze them as a case at the same time, and train the employees to avoid similar situations from happening again.

3, open source and reduce expenditure, increase new income growth points, according to.

According to the needs of the group's board of directors, under the premise of local capital balance, we are ready to decorate Hutian and start business.

4. Make rational use of the assets of the activity center, lease or join the sauna department, improve the quality, improve the facilities in the fitness area, and open a new door to facilitate guests' entry and exit.

5. Adjust the operation mode of travel agencies, protect brands and achieve a balanced surplus.

Third, to strengthen staff training, we should not only urge all departments to train professional knowledge and operational skills, but also increase the training and learning of corporate culture and rules and regulations, cultivate employees' loyalty to the group and the hotel, stabilize employees' career, service and emotion, and reserve talents for the hotel chain development.

Fourth, continue to improve the quality of food in the staff canteen, improve the conditions of the staff dormitory, strengthen the management of the TV room, library and canteen, better serve the staff, do a good job in logistics support and welfare, and let the staff eat, live, rest and entertain well.

5. Organize internal meetings, coordinate internal and external meetings, activities and banquets for the front desk department and the marketing department, and work hard to make the hotel bigger and stronger.