Personal self-summary

Personal self-summary (6 selected articles)

Self-summary is an individual's self-summary of his study or work life for a period of time, which can give us guidance in the next stage of study and work life, so we should prepare a self-summary well. How to write a self-summary so as not to be stereotyped? The following is my carefully organized personal self-summary (selected 6 articles), which is for reference only and I hope it will help you.

Personal self-summary 1 summary 20xx years ago, I couldn't help but look at the inventory of previous years, and my feelings are as follows: 20xx years, I worked hard to grow up, a warm and loving woman; 20xx years, good feelings, sweet life; 20xx years, and bars, every word from wine; In 20xx, I have been in a daze, and I am still stupid. I laughed a few times. So I thought of giving 20xx some key words: sober, objective, positive and full!

This year was really sober. First of all, I realized that there was no better way to accept what I could resist than when it came true. For example, work, such as emotions, such as thoughts, such as many.

Due to job transfer, I have been teaching English for ten years and have been assigned to teach Chinese and mathematics in primary schools. In fact, I have never accepted distancing myself from English. This is my major. I studied in a normal school for three years, and my work for ten years has always been related to English. Suddenly, I lost all contact with it, and I thought I would go crazy. However, in a short period of one year, I clearly realized that besides English, I had to study more hard, so I became a person who didn't mess at first but eventually gave up. English is getting farther and farther away from me and it has become a success.

I have enough enthusiasm for my work. Although I haven't completely reversed my students' grades, at least I have improved my grades in some subjects, such as Chinese last semester. Although the overall evaluation score is only 0. 1 1 more than the third place, only I know how much effort and painstaking efforts I have made. For those without primary schools, a 20xx year-end outstanding selection was held a few days ago. Thank you for your unanimous approval. I'm glad to have you at work!

There is a saying that "the sand that can't be held is not as good as the sand that is raised", but on the contrary, everyone is desperately trying to hold the sand in their hands, because it represents possession, but the sand will eventually slip through their fingers, leaving the palm with pain and powerlessness. This applies especially to feelings. I used to be like a moth, but now I am confused and helpless, and I dare not even think about what will happen if I take a step forward or take a step back. Occasionally, I think that if I put my passion for strangers on the person I love, maybe I will laugh more happily and live a happier life! Maybe fatigue and annoyance are really not the reason, but I am too negligent to take care of my feelings. I have always faced this feeling objectively. Looking forward to 20xx, I will be responsible for myself!

Personal self-summary 2 The first heavy snow came quietly this winter, indicating that the new year is not far from us. In a blink of an eye, one year has already completed the journey unconsciously. I worked in the concierge department of the hotel for one year and five months. As soon as I left the university campus, I entered the White Rose Hotel with great enthusiasm and was fortunate to be a member of this big family. Here, I grew from a girl who knew nothing at first to a proud member of the concierge department. Several supervisors, whether they are xxx, xxx, xx, xx who have left their posts now, or xx and xx who have left their posts, have set an example for me through their words and deeds and taught me how to integrate into the hotel family and become a qualified concierge staff with practical actions. I sincerely thank them. I wouldn't be here today without their patient teaching.

A year can change a lot, or it can be just a short glimpse in the long river of life. But one year later, I know how to restrain myself. While gradually improving my customer service skills, I also enriched my skills, not only my business knowledge, but also my awareness of communication skills, and I learned a lot that I couldn't learn in books before. I understand why I live and how I live, and the realm of life has been sublimated. At the same time, manager X often talks with me, telling me how to deal with the details in my work, and more importantly, teaching me a lot of truth about being a man and giving me a bright light. Living in this group, how can I not work hard and make progress?

In order to strengthen the knowledge level of the department, under the leadership of Director X, we carried out self-appreciation activities, mainly starting with learning English words, buying books by ourselves, taking time out to recite and then checking before going to work. Although this is beyond the knowledge required by the hotel, every employee in the concierge department can join voluntarily, which is a good start. Even if we can't continue now for various reasons, it has shown us that with perseverance, we can change ourselves and improve ourselves. So I believe that all of us will definitely continue in the future. Later, the department launched the "One Belt, One Belt" activity for new employees, aiming to make new employees grow up rapidly through the exemplary role of old employees, and the results also achieved the expected results. Now the new employees have taken root in the concierge department and played a core role. At the same time, I personally take an active part in many activities aimed at promoting employees to improve their basic quality, such as English allowance and skill competition.

And achieved good results. While doing my job well, the supervisor also fully trusted me and gave me many other tasks, such as writing monthly Wuhan memorabilia and participating in the design and typesetting of the blackboard newspaper in the front office. While completing my work well, I enhanced my flexibility, communication skills and interpersonal relationships. In addition, I often participate in small activities organized by some departments, which not only makes me physically and mentally healthy, but also strengthens the relationship between colleagues.

But no one is perfect, and the shortcomings are self-evident. In next year's work, I will continue to maintain a good momentum, adhere to the fine tradition of the concierge department for many years, carry on my study to the end, increase my value and never fall behind. At work, as an old employee, I will try my best to cooperate with the three supervisors to carry out my work. I want to be ahead of everything and try my best to set an example. Work with you to create a healthy and positive competitive atmosphere, so that everyone can make progress together.

Manager X once told me that an employee should think and demand himself from the perspective of the foreman, and the foreman should think and demand himself from the perspective of the supervisor, and so on. Therefore, next year, I will ask myself to do my best from a higher angle, strive to be in line with the supervisor, and standardize myself with the strictest standards, so that my skill level and business knowledge can reach a higher level. At that time, we will strive to participate in the golden key training and join this glorious family.

Talking too much will be empty talk, and I hope it can be really implemented. Maybe it will be another feeling when writing a summary next year.

Personal self-summary 3 Internship is a necessary experience for every college graduate, especially our practical major of studying hotel management. Let us know our major in practice and consolidate and enhance our professional knowledge in practice. Internship is also a test of every college graduate's professional knowledge. It makes us learn a lot of knowledge that we can't learn in class, which not only broadens our horizons, but also increases our knowledge, which lays a solid foundation for us to further move towards society in the future and is also the first step for us to work.

My internship began in late August, 20 14, in Xixi Hotel, Hangzhou, and was also a long-term cooperation internship unit with our school. In the simple induction training, I was assigned to the concierge position in the hotel. When I first arrived at the hotel, I was very excited. After all, it's the first time I really stepped into social work, and I feel fresh and curious about everything. When I officially took up my job, I found that the job was very hard, but it also benefited people a lot.

Although I studied the function of hotel concierge in school before, I only have a simple understanding of what to do, and I also think that the bellboys are all boys, so I am worried that I can't do this job. After arriving at the post, under the training of Huang Congjian, the concierge has a systematic understanding of concierge work, mainly as follows:

(1) is responsible for opening the door when guests arrive or leave the store, and guiding the vehicles in front of the building.

(2) Send letters, newspapers and other services to guests and hotel leaders.

(3) Answer the questions raised by the guests and take the initiative to help them solve their difficulties.

(4) Introduce the facilities and equipment of the hotel, as well as the surrounding traffic and entertainment, such as Xixi Wetland Scenic Area.

(5) Carry luggage for the team and individual travelers, and accompany the guests to their rooms.

(6) Store and hand over luggage for guests.

(7) Provide rental services for umbrellas, bicycles, wheelchairs and other facilities for guests.

(8) Call a taxi and drive for the guests.

Having a basic understanding of the work of the concierge department, I am ready for the next internship. Considering that she is a girl, the work assigned to her by Director Huang is mainly at the concierge desk, which is more relaxed. So my basic internship in the concierge department is to greet guests, help them open doors, answer phones, store luggage and so on. In particular, the hotel is located near Xixi Wetland, so many guests will ask for information about wetland attractions. To this end, they learned about wetland attractions, surrounding transportation and entertainment facilities. I am also very grateful to the hotel for organizing employees to visit Xixi Wetland Park, so as to understand the wetland more intuitively and serve the guests better.

Although I am a girl and an intern, I am taken care of by my supervisor and male colleagues to some extent, but sometimes I have to help my guests carry their luggage when I am busy. Some luggage is heavy, and I insist on taking it. Especially due to the particularity of hotel rooms, some Xishu rooms are independent of the main building. Guests need an electric car to pick them up. They have a driver's license before, have received electric vehicle training organized by the hotel, and also need to pick up and drop off. It's hard when the weather is bad. Especially when a large number of group guests stay, they need a lot of transportation. Some guests will be impatient and even complain directly. We will try our best to appease the guests and organize orderly transportation. On the way to Xishu, we will also drive slowly to ensure the safety of our guests. By the way, we will introduce the hotel to our guests.

Similarly, when calling a taxi for guests, because the hotel does not have a special cooperative team, we also call a taxi by machine, so many times guests will queue up to call a taxi and let them wait patiently. Sometimes we call a taxi for our guests with our mobile phones, which will reduce the waiting time of our guests and make it easier to travel. For some guests who want to go to the airport, I will advise them to book a taxi in advance and provide them with a suitable departure time according to their experience.

With the increase of internship time in Xixi Hotel, I gradually improved my work content and skills in the concierge department. I have been able to independently complete luggage storage, pick up and drop off guests, answer guests' questions and so on. In my work, I have also been affirmed by the leaders and praised by the guests. For the hotel's new fishing service, minibus rental is also under control.

During my internship in Xixi Hotel, I have a certain understanding of the hotel industry and have been able to master the work of bellboy skillfully. I am very grateful to the hotel and department leaders and colleagues for their guidance and help. I will try my best to correct some minor mistakes and immaturity in my work. The internship of concierge is coming to an end. Although it was hard during this period, I gained a lot, especially when the work was completed, I received the smiles and thanks from the guests. I also met many people who helped me, which made a good start for my career in society.

Personal self-summary 4 With the approach of New Year's Day, 10 is about to pass, and a new year is about to begin. At the moment when the New Year bell rings, I will make the following summary and review of my work in the past year. The past year has been a busy and happy year.

First of all, the resignation of old employees and the joining of new employees have brought fresh blood to our posts and made our work more passionate and motivated. It also fully shows that our work has always been valued by departments and hotels, especially the manager has given us great help and made me more and more handy as a grass-roots manager. I once again thank the leaders and colleagues of the Ministry for their help and support.

Secondly, the work of concierge is very simple for us. In fact, its real essence is not simple. Seeing guests off, carrying and pulling luggage are all common things, but the nature of really serving us is not simple or complicated, but whether we do it with our heart or not. When we open the door to welcome guests, we should observe whether the guests have other requirements or whether they are our big customers or repeat customers, especially taxis. We should also remind guests not to forget things or record taxi cards. When lifting, pulling and running luggage, always check whether the luggage is damaged or the surface is too dirty, and it can be repaired or wiped. These services are actually very simple, but if we don't work hard, we will never do well, never be satisfied, let alone be surprised.

Third, the concierge department gradually formed a sense of team. Through our weekly training, employees realize that we are a member of the hotel. "Only when the store is booming can we be honored", so that they can always keep a sense of the overall situation in their work, not be self-centered, give timely feedback when they find problems, actively cooperate with other departments or posts to carry out their work, and form an atmosphere of actively discovering things and actively solving problems, and do their own work well before the guests speak, while satisfying the guests.

Fourth, sincere service creates good results. We will impress our guests with the ultimate sincere service, establish our hotel's customer base and stabilize our customer base. We may only give our guests a smile in the daily welcome and food delivery, but it is this kind of smile that has satisfied the guests. Our guests don't expect much from us, but we can do a lot. Perhaps we still have more shortcomings, which are worth learning and learning from. We will certainly make greater efforts to explore and study the essence of concierge service. Let the guests feel our sincerity.

The New Year is a year full of hope and challenges. I will strive for our hope and honor and make progress. While fully cooperating with the department to complete the tasks assigned by the hotel leaders, we also set up our own golden key counter in the concierge department.

First, set up the golden key counter, apply the knowledge learned in the golden key to practical work, establish a more perfect golden key information base in this city, provide the most comprehensive and thoughtful service for foreign tourists in Linyi, and let all guests get the best service here.

Second, organize and guide employees to learn the golden key concept, strengthen employees' sense of service, unity and cooperation, make the work more subtle, and let every employee truly feel the outlook on life and values brought by service.

Third, strengthen training and study, carry out rich training activities, and use new training methods to motivate employees through stories, jokes, cases and games. Let employees master more service skills. Contact some colleagues in related hotels to discuss and find out their own shortcomings.

Fourth, improve the marketing awareness of all employees, so that each employee can understand his sense of crisis, have marketing awareness in his heart, promote hotel products and increase the turnover of the hotel. And let employees learn service design in the marketing process, actively show their service design to guests, let customers enjoy our service, and realize the ultimate service of our hotel to customers.

The above is my summary of the work in the past year and my work plan for the new year. Maybe there are still many shortcomings in my work. I also hope that leaders and colleagues will correct me. I study with an open mind. Thank you again for your support for the work of our concierge.

doorman

Personal self-summary 5 is fleeting, and now I have changed from a freshman to a senior in my junior year. I have been busy for two years, and I have been "abandoned" for two years. It is time to calm down and think about it.

The duty of students is to study. Learning is the intellectual and physical labor that accompanies us all our lives. Without study, we will lose the meaning of existence. From childhood to adulthood, from learning to talk to learning to walk, to simply learning textbooks in junior high school, to learning interpersonal relationships in senior high school, to learning to be a man in college, to learning little by little in later life, learning new fields, learning to teach and educate people, and so on. Generally speaking, learning to study is an important step.

Freshman study and life, all study and life arrangements are basically determined by the amount of courses. Although I came to the university with excitement, I didn't have a clear goal and direction, so I felt that the course was basically boring and had no motivation to learn, like the feeling of resignation ... sophomore year. Sometimes I already know something and have a wide reading range, but I just dabble in everything, or I don't know where to start. There are some things that I am interested in but I can't get close to. If I can't find the way forward, I will become decadent. Sleep in class, skip class, play unlimited games, chat online and indulge in noisy music. Really decadent. The failure of the second semester of my sophomore year sounded a heavy alarm for me. I think I really woke up. Moreover, this semester's course is very practical and easy to understand. I think I will return to the state of concentration in the past.

Everyone who has experienced it knows that college life is rich and colorful. Every day, the rising sun sprinkles brilliant sunshine on every corner of the campus, giving every life a warm embrace, shining all day, and then quietly leaving in the evening, allowing these lives to have their own space and indulge in dreams. Social practice and part-time job are not new words for us. Community service, tutoring, programming, from paid to unpaid, from being at a loss to having a psychological bottom, from passive to active, from naive to mature. On the one hand, it has improved life, on the other hand, it has accumulated experience and lessons and ways of interacting with people. I want to thank the people who helped me. They gave me a good chance. Without their help, I may not even know what value I can have. They are always worth it. What I respect is their sunshine, warmth and selflessness. But later, I was addicted to tasteless and meaningless pastimes and didn't have enough confidence in myself. Part-time jobs and family education are gradually giving up. I regret it now. I want to find some people who can exercise my social practice or part-time job and find their own value under the condition of guaranteed study.

Looking back on the past, I feel infinite in my heart, and looking forward to the future, I believe it is still brilliant. I can't let go of the gains in my study, the dribs and drabs in my life and the dribs and drabs in my thoughts. Two years of study and life are vivid and full of vigor.

Personal self-summary 6 Time flies, xx year is coming to an end. This year is the xx years I spent in xxx company. In my own work, I not only get the care and support of the leaders, but also get the help of my colleagues. Looking back, xx has advantages worth inheriting and developing, but there are also shortcomings that need to be studied and improved.

1, in terms of learning:

Due to the characteristics of xxxx specialty, we must constantly update the existing knowledge structure and learn the latest knowledge and skills in the course of work. So I ask myself, in addition to firmly mastering the basic professional knowledge in the field of xxxx; I also hold the idea of constantly improving and perfecting my knowledge, and learn business knowledge and related knowledge in other business areas of the company. In view of the particularity of my department, I need to actively understand and communicate with relevant departments of the system in order to collect, sort out and implement the contents of project management and detail management required in the system. Report the progress of the system to the leaders in a planned and focused manner at the first time.

2. Personal qualities:

In the employee handbook and related training, the company has always stressed that as a "xxx person", I will strive to become a high-quality compound talent. Therefore, while improving my professional knowledge, I also strive to improve my own quality, strengthen my sense of service and dedication, and understand the basic knowledge of related interdisciplinary subjects. At the same time, as a staff member of this department, I always remind myself of the importance of "sense of responsibility", so as not to shirk responsibility, always adhere to the beginning and end of the work, do not avoid problems, and actively respond.

3. Compliance and discipline:

At work, I strictly abide by the company's rules and regulations and earnestly perform the duties of employees. Respect leaders and unite colleagues. Work hard and strive to achieve standardized operation. Combine the existing theoretical knowledge with the specific projects of the company. During my work, I set myself the goal of "enthusiasm, carefulness, efficiency and accuracy", carefully investigated the unexpected or left-over problems raised by various projects, and gave professional advice. One year's work practice has made my business knowledge grow continuously, and my working ability and ideological understanding have been improved.

4, personal ability:

Due to the complexity and diversity of project problems encountered in my work, I have also exercised my adaptability and adaptability in the past year, and have certain analytical ability, which can flexibly handle emergencies in my work and deeply understand the importance of the work team. At the same time, I also have good adaptability and skilled communication skills in the work process, and can assist leaders to complete various tasks.

In short, in view of the company's high-speed and all-round development, I still can't keep up with this speed to update relevant knowledge. I should constantly strengthen innovation and comprehensiveness in my work. I like my major and work, and I have the confidence to make up for my shortcomings, so I believe I have the ability to face new job challenges.

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