Can express delivery be delivered to the hotel room?

Can express delivery be delivered to the hotel room? The courier will not deliver it to the wine room, because the hotel will not ask the courier to deliver it to the room. . .

Hotel couriers usually call in the lobby to know that they can receive goods directly from couriers.

If it is not received at that time, the courier will either leave the express at the front desk and then inform the service desk to pick it up.