How about the Ritz-Carlton Shenzhen?

The quality of the lobby attendant is not very high, and the overall attitude of the waiter is very general, which is far worse than other five-star hotels. Management is also poor, and the person in charge can't be found. The toilet is dirty, too, and the uniformed managers have a cold expression, which is not as good as other five-star hotels. Disappointed, I don't know how the five stars came from.