Evaluation standard of star-rated hotels in Macao

The standard is that the more complete the equipment, the better the service quality and the higher the star rating.

One-star hotel: simple equipment, with two basic functions of food and accommodation, can meet the simplest travel needs of guests and provide basic services. It is an economical hotel to meet the needs of tourists with poor economic ability. Two-star hotel: the facilities are general, except for basic facilities such as guest rooms and restaurants, as well as comprehensive service facilities such as salesroom, post and telecommunications, beauty salon, etc. The service quality is good, which belongs to the general tourism level and meets the needs of tourists. Three-star hotel: fully equipped, not only providing accommodation, but also comprehensive service facilities such as meeting room, recreation hall, bar, coffee shop, beauty salon, etc. Each room covers an area of about 20 square meters, with complete furniture, refrigerator and color TV. Four-star hotel: luxurious equipment, comprehensive service facilities, many services, excellent quality, attention to indoor environment art, providing quality services. Guests can get advanced material enjoyment and good spiritual enjoyment. Five-star hotel: the equipment is very luxurious, the facilities are more perfect, and besides the luxurious room facilities, the service facilities are complete. Various restaurants, large banquet halls, conference halls and comprehensive services are relatively complete. There are social, conference, entertainment, shopping, leisure, health care and other activity centers.

Star-rated hotels are accommodation facilities that can provide catering and related services to tourists at night, as assessed by the National (Provincial) Tourism Administration. According to different habits, they are also called hotels, hotels, hotels, guest houses, resorts, clubs, buildings, centers and so on.