What if the pre-authorization is not completed and the card is returned?

The processing methods for returning the card if the pre-authorization is not completed are as follows:

1. Contact the issuing bank: If the pre-authorization amount is not returned in time, you can directly contact the credit card issuing bank, ask the customer service for details and provide relevant information for inquiry.

2. Contact the merchant: If the pre-authorization operation is performed at the merchant, you can contact the service personnel of the merchant. Provide consumption vouchers, such as payment records, orders and other information, to assist merchants in inquiry and processing.

3. Waiting for processing: Sometimes, due to system reasons or other problems, it takes some time to complete the refund operation, so wait patiently for processing.