What if the hotel regulations are not clear?

You can complain to the consumer association.

If hotel charges are found, consumers can call the Consumers Association to report, and the industrial and commercial departments will punish the hotel according to relevant laws and regulations, but as customers, they should keep good evidence.

According to the provisions of Article 20 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests, information such as the quality, performance, use and expiration date of goods or services provided by operators to consumers shall be true and comprehensive, and false or misleading propaganda shall not be made.