Traditional Culture Encyclopedia - Hotel accommodation - Can the hotel claim compensation for water stoppage?
Can the hotel claim compensation for water stoppage?
In addition, guests can check out, cancel their accommodation contracts and ask for a refund. In addition to requesting the termination of the contract, you can also refund the room rate through an agreement with the hotel, and there is no legal basis for the rest. According to the actual situation and loss, make compensation and ask for a refund.
Special attention should be paid to:
1. First of all, it is necessary to make clear whether the power outage belongs to force majeure. This important situation is that if it is a hotel line problem, it is not force majeure, and if it is a city power supply system problem, it should be force majeure.
2, such as prosecution for breach of contract, can't ask for compensation for mental damage.
3. If a lawsuit is filed based on breach of contract, the liability for breach of contract shall apply. Tort liability shall apply to those who are sued for infringement. According to the actual situation and loss, make compensation and ask for a refund.
Legal basis: People's Republic of China (PRC) Consumer Protection Law.
Article 8 Consumers have the right to know the real situation of the commodities they buy or use or the services they receive.
Consumers have the right to require business operators to provide prices, places of origin, producers, uses, performance, specifications, grades, main ingredients, production dates, expiration dates, inspection certificates, instructions for use, after-sales services or the contents, specifications and expenses of services, etc. according to different conditions of goods or services.
Article 9 Consumers have the right to choose their own commodities or services.
Consumers have the right to choose their own operators to provide goods or services, choose their own varieties of goods or services, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services.
Consumers have the right to compare, identify and choose their own goods or services.
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