What is the role of corporate culture in hotel management?

Sow an idea, cultivate an action and reap a result; Resistance in the depths of the soul, to solve people's problems in ideas, feelings, emotions and attitudes, depends on corporate culture.

Step 2 coagulate

Sense of identity-unite people and enhance employees' sense of belonging.

Departmental barriers-collaboration costs. It depends on corporate culture to dismantle departmental barriers, reduce collaboration costs and integrate enterprises into a unified and coordinated whole.

3. Standardize functions

As a psychological constraint, corporate culture can regulate behavior and replace some formal constraints.

4. Incentive effect

It can reduce the high cost of material incentives and institutional supervision, and reduce management costs.

5. Social shock

The construction of enterprise culture helps enterprises to become outstanding members of society and has a positive impact on society and even the environment.

Extended data:

First, corporate ethics.

Enterprise ethics refers to the sum of behavioral norms that adjust the relationship between enterprises and other enterprises, between enterprises and customers, and between employees within enterprises. From the perspective of ethical relations, enterprises are evaluated and standardized with moral categories such as good and evil, public and private, honor and disgrace, honesty and hypocrisy as standards.

Different from legal norms and institutional norms, business ethics is not so mandatory and binding, but it has a positive demonstration effect and strong appeal. When it is recognized and accepted by people, it has the power of self-restraint. Therefore, it has wider adaptability and is an important means to restrain the behavior of enterprises and employees.

The reason why China's time-honored Tongrentang drugstore can last for more than 300 years is that it integrates the excellent traditional virtues of the Chinese nation into the production and operation process of enterprises, and forms a professional ethics with industry characteristics, that is, "helping the world, striving for perfection, not being unfaithful, and treating everyone equally".

Second, group consciousness.

Group is organization, and group consciousness refers to the collective concept of organization members. Group consciousness is an important psychological factor in the formation of internal cohesion in enterprises.

The formation of enterprise group consciousness makes every employee of the enterprise regard their work and behavior as an integral part of realizing enterprise goals, makes them feel proud of being a member of the enterprise, and has a sense of honor for the achievements of the enterprise, so as to regard the enterprise as the same body and ownership of their own interests. Therefore, they will strive to achieve the goals of the enterprise and consciously overcome behaviors that are inconsistent with the goals of the enterprise.

Baidu Encyclopedia-Corporate Culture