Responsibilities of hotel administrative housekeeper

responsibilities of hotel administrative manager

direct supervisor: general manager

direct subordinates: personnel clerk, engineer, security guard

main responsibilities:

1. Carry out the guidelines and policies issued by the general manager, and be directly responsible for the management of personnel, training, logistics and safety of the hotel;

2. divide the daily work of the department, organize, inspect and supervise all the staff of the department to implement the daily work plan and management. Train, assess, reward and punish the employees of this department, arouse their enthusiasm, and strive to improve work efficiency and work level;

3. Attend the regular meeting and morning meeting of department managers held by the hotel, report the work of the department, preside over the meeting of the department, and convey and implement the relevant instructions of the general manager;

4. Deal with the employees who violate the Employee Manual and the hotel management system, and reward the employees who have contributed to the hotel;

5. Assist hotel departments to formulate and revise job responsibilities and operating procedures;

6. preside over the formulation of the salary and welfare system for hotel employees and submit it to the general manager for approval.

7. listen to employees' opinions extensively, investigate employees' complaints about personnel, training, logistics and safety, and submit the investigation report and handling opinions to the general manager;

8. Be concerned about employees' lives and do a good job of condolence for employees' birth, old age, illness and death;

9. Formulate relevant confidentiality work rules and supervise the staff of this department to implement them;

1. Coordinate the relationship with other departments;

11. Receive relevant visitors;

12. Review the reports, instructions and reports sent by each team; To inspect the appointment, removal, transfer and salary adjustment of employees (below the manager) in the hotel department and submit the inspection report to the general manager;