Dongguan Houjie Astronomical Hotel Information

bad service attitude 1: if there is no water in the shower, call the front desk. The front desk emphasizes that the hotel is like this on the grounds of the height of the building. When we ask to get in touch with the supervisor to solve this problem, the front desk staff can't reply in time because the supervisor is not there, and let us know when there is news.

Bad service attitude 2: After a long time, the front desk called us to convey their supervisor's meaning: "This situation has been a problem in Astronomy Hotel, and there is no way to solve it. You can reduce 2 yuan in the house price 15 yuan. "

Bad service attitude 3: When checking out the next day, the front desk and supervisor were present, but they said that the room could not be reduced to 2 yuan, and they always stressed that the "Astronomical Hotel" was such an environment without TV programs and water. You still live here. It makes you angry. Is this the hotel's service attitude? Is this the so-called hotel charge for one night the standard in 15 yuan?

bad service attitude 4: because of the time, let them settle the bill and ask for an invoice. The most angry thing is that the receptionist is reluctant to invoice, deliberately delaying the time to 3 minutes, looking for an excuse that she can't get online.

"Astronomy Hotel" in Shaxi section of Houjie is such a service attitude and the quality of waiters, which seriously affects the image of Dongguan's service industry and tourism industry.