Etiquette attire for hotel staff

When working in the hotel, hotel staff should pay attention to their etiquette, especially their dress. The following is what I have compiled for you, I hope it can help you!

1 First of all, most hotels will require suits, and it is best to choose dark colors. The collar of the suit should be close to the collar of the shirt and slightly lower than the shirt. The sleeves of a suit should not be too fat. Generally, there should be a certain gap between the cuffs and wrists.

2 Secondly, you must match the shirt. Shirts are generally white and look more stable. The collar of the shirt should also be higher than the back collar of the suit, and remember that the back of the shirt should be tucked into the pants.

3 Finally, pay attention to overall coordination. You must wear leather shoes when wearing a suit. In principle, the outside pockets of suit jackets should not contain anything. A handkerchief of coordinated colors can be removed from the left breast pocket outside the jacket. Don’t add random badges. Decorate as little as possible. Less is more.

Basic Hotel Etiquette

Hotel Staff Behavior and Etiquette

1. Basic Requirements for Standing: Stand tall and straight

Stand with your head upright , Smile, look straight ahead, mouth slightly closed, chin inward, neck straight, shoulders flat, chest lifted, abdomen straight, body upright, legs straight, arms hanging naturally on either side of the body or in front of the body Crossed, right hand on left hand to remain ready to serve guests. Do not cross your chest, put your hands in your pockets, or place your hands on your hips. When a woman stands, her feet should be in a V-shape with the toes separated by about 50 degrees, and her knees and heels should be close to each other. When a man stands, his feet should be shoulder-width apart and the distance between his heels should be within 8 centimeters, and his body should not lean around. Cross your arms behind your back. When you are tired from standing, you can stand half a step back and move your center of gravity to any foot. The other foot can be slightly relaxed or moved, but the upper body remains upright.

2. The sitting posture should be correct

Sit down gently and slowly, and do not rush to avoid giving people the feeling of "rushing for a seat". Walk to the seat, turn around naturally, and put your right foot Take half a step back and sit down firmly. When a woman is sitting down, if she is wearing a skirt, she should push her skirt forward with her hands. Do not get up and straighten it after sitting down.

After sitting down, your head should be upright, with a smile on your face, your eyes looking straight, your lips slightly closed, and your mandible slightly retracted. The shoulders should be relaxed and straight, the chest should be straight, the waist should be straight, and the arms should be bent naturally. For men, the palms of both hands should be vertically downward and placed naturally on the knees. The distance between the knees should be about one punch; for women, the right hand can be placed on the left hand and placed lightly on the legs. Place your feet side by side naturally. You can also hold one wrist slightly with one hand and place it in front of you. The legs should be bent naturally, the knees should be together, and the legs should be placed upright or sideways. Men can spread their legs slightly apart when sitting.

Land your feet flat on the ground. Can be brought together or overlapped. When a woman sits on a chair, she can only fill two-thirds of the chair, with her back slightly bowed. If you need to turn sideways while talking, your upper body and legs should turn at the same time, but not too much. When getting up, take your right foot back half a step and then stand up. Do not move quickly. When sitting on a chair or sofa, do not lean forward or backward, and do not put your feet on the armrests of chairs or sofas or on the coffee table. Don't cross your legs, especially don't cross your legs and swing your legs up and down, and don't slap the handrails carelessly with your hands.

Attention of hotel staff

1 Sit from the left side of the seat, sit quietly, slow down, relax and avoid making noise;

2. Leave from the left side of the seat; before leaving, give him a signal through actions and words, and then stand up, moving gently to avoid rattling the seat; after leaving the seat, adopt a basic standing posture, and then stand up before walking;

3. Sit after others are seated. The status is lower than that of the other person and he will leave the seat later. If the status is similar, you are allowed to stand up at the same time;

4. In public places, if you want to sit next to others, ask first. The other party agrees;

5 Approach the seat with your back: First approach the seat sideways, stand with your back to it, step back with your right leg a little to confirm the seat, then sit down with the situation, you can hold the handle with one hand.

Standard sitting posture:

1. Spread your legs too wide or stick out straight. If there is a table in front of you, try not to stretch out;

2. Leg-stretching method Improper, such as putting one calf on the other thigh, leaving a large gap;

3 Putting the leg on a table or chair or shaking the leg;

4 The heel touches the ground , tip your toes or step on other objects, generally put them on the ground;

5 Touch your feet with your hands, caress your calves or take off your shoes and socks with your feet;

6 It is not allowed to put one or both hands under the table in front of you;

7 Put your hands on the table and use your elbows on the table in front of you, which is not polite to the people sitting together;

8 Hold your hands on your legs, put your hands between your legs or put them under your buttocks;

9 Lie your upper body forward on a table, chair or on your lap, only for resting. It is not appropriate to appear while working;

10 Leaning your head on the back of the chair or pointing your toes towards others.

11. Indoors, take the seat facing south or opposite the door as the seat of honor.

Upper body***:

Keep your head straight and look perpendicular to the ground. Keep your head down when working. Be sure to raise your head when answering other people's questions. You can face forward when talking to others. Or face the other person sideways, do not allow the back of your head to face the other person, and do not lean your upper body completely on the back of the seat while working.

Arm position:

1 Place it on both thighs, with both hands flat;

2 Place it on one thigh, talk sideways, with both hands Stack or hold each other on the leg you are leaning on;

3 Place it on the table in front of you, hold your hands flat, hold each other and stack them on the table, or place them on the armrest next to you. You should hold your hands sideways and stack them on the armrest on your side;

4 Place them on the bag and files. The lady in the short skirt sits facing the man, and puts the bag and files on the thighs that are close together. Either support, fold or hold it with both hands;

The person also: