What is the purpose of Kempinski Hotel Shenzhen?

"Kempinski's business purpose is the first choice. Kempinski's business philosophy is "to satisfy customers". Fully meeting the needs of guests is the business philosophy of Kempinski Hotel, and it is also the way to its success. Driven by this concept, Kempinski Hotel has achieved success after success.

dominant thought

The hotel requires every employee working in Kempinski Hotel, no matter what department or position, to correctly understand the concept of guests and fundamentally solve the problem of service consciousness.

Specific standards

First of all, it is the first choice of guests.

Kempinski emphasized that the key is that former employees can understand the speed of social change and the cruelty of competition. If you just stay at the past speed and can't change yourself, you will be eliminated by the times.

Corporate culture construction

As a joint venture consisting of seven German, China and Korean companies, it is managed by Kempinski Hotel Management Group registered in Geneva, Switzerland, where the collision and friction between eastern and western cultures, the management concept of Chinese and foreign managers in the store and the integration with China's national conditions.