How should the courier company compensate for the loss of courier?

Legal analysis: if the express mail is delayed, lost, damaged or the internal parts are short, the liability for compensation for the insured express mail shall be determined according to the insured rules agreed between the express delivery enterprise and the sender; For uninsured express mail, the liability for compensation shall be determined in accordance with the relevant provisions of the civil law. That is, in the absence of price protection, if the sender claims to compensate according to the actual value of the lost or damaged express mail, it shall provide evidence to prove the fact of delivering the goods and the actual value of the delivered goods. If there is no proof, the amount of compensation is generally three times the courier fee.

Legal basis: Civil Code of People's Republic of China (PRC).

Article 510 After the contract came into effect, the parties did not stipulate or clearly stipulated the quality, price or remuneration, place of performance, etc. They can supplement the agreement; If a supplementary agreement cannot be reached, it shall be determined in accordance with the relevant provisions of the contract or trading habits.

Article 833 The amount of compensation for damage or loss of goods shall be in accordance with the agreement of the parties; If there is no agreement or the agreement is unclear, and it cannot be determined according to the provisions of Article 510 of this Law, it shall be calculated according to the market price of the place where the goods arrive at the time of delivery or should be delivered. Where there are other provisions in laws and administrative regulations on calculation methods and compensation limits, those provisions shall prevail.

Article 47 of the Postal Law of People's Republic of China (PRC), postal enterprises shall compensate for the loss of vouched mail according to the following provisions: (1) If the insured vouched mail is lost or completely damaged, compensation shall be made according to the insured amount; In case of partial damage or shortage of internal parts, the actual loss of the mail shall be compensated according to the ratio of the insured amount to the total value of the mail. (2) If the uninsured vouched mail is lost, damaged or the internal parts are short, compensation shall be made according to the actual loss, but the maximum amount shall not exceed three times the charge; If the registered letter is lost or damaged, it shall be compensated at three times the charge. Postal enterprises shall state the provisions of the preceding paragraph in the notices of business premises and the mail receipts provided to users in a way that can attract the attention of users. Postal enterprises that intentionally or grossly neglect to cause loss of vouched mail or fail to fulfill the obligations specified in the preceding paragraph have no right to invoke the provisions in the first paragraph of this article to limit their liability for compensation.