Traditional Culture Encyclopedia - Hotel accommodation - What does the hotel mean by mileage?

What does the hotel mean by mileage?

Hotel mileage is a common membership system in the hotel industry, which can also be called point system. When customers spend money in the hotel, they can get certain points through consumption, and with the continuous increase of consumption amount, the points will also increase. Points can be exchanged for different rewards, including free housing, free breakfast and free airport car ferry. The system can make hotel customers enjoy more different preferential treatment and services, stimulate more consumption and increase hotel income.

For the customers of the hotel mileage delivery system, in addition to getting more benefits and services, they can also enjoy a more intimate service experience. For example, hotels can recommend different catering and accommodation schemes according to customers' preferences and preferences, and provide more comfortable and personalized services when customers check in. This attention and care in detail can make customers have a better stay experience, so they are more willing to choose this hotel and increase the repeat customer rate.

The introduction of hotel mileage delivery system has also greatly promoted the development of e-commerce and mobile payment. Customers can make a reservation through the mobile phone application or the hotel website, and they can pay directly through the mobile phone after the reservation is completed. This convenient and quick payment method not only improves efficiency, but also provides more convenient services for customers. At the same time, hotels can better understand customer needs and improve market competitiveness through different data analysis and marketing methods. Therefore, the hotel mileage delivery system is not only a member system, but also an important embodiment of the digital and intelligent transformation of the hotel.