What does it mean to work in a hotel?

Hotel shift usually refers to the front desk hotel staff on duty in the reception hall, service desk and other positions of the hotel, responsible for receiving guests, dealing with guests' needs and problems, and assisting other hotel departments to provide services. The shift time is generally eight hours, and it is necessary to work in shifts to ensure all-weather service. Hotel employees usually need to have good communication skills, service attitude and adaptability in order to meet the needs and requirements of guests in a busy working environment. In addition, they need to be familiar with hotel services and rules and regulations to ensure the quality and efficiency of services.