Housekeeping Floor Attendant Job Responsibilities

Floor attendants are responsible for organizing and cleaning guest rooms, and delivering and replenishing various guest room supplies. After cleaning, fill out the "working day report" and put away the work cart and cleaning tools; the following are the job responsibilities of the floor attendants that I have carefully collected and organized. I will share them with you below for your enjoyment.

Floor Attendant Job Responsibilities 1

1. Responsible for cleaning guest rooms and floor public areas according to requirements and standards;

2. When guests check out Guest room inspection;

3. Smile and greet guests when meeting them, and have the obligation to accept and appease guests' complaints.

Floor Attendant Job Responsibilities 2

1. Carry out room cleaning according to prescribed procedures and meet established standards;

2. Reasonably use guest room supplies and accurately check items All items and quantities;

3. Timely report to the room supervisor the project equipment to be repaired;

4. Timely hand over the items left by the guests;

5 , Complete the tasks assigned by superiors;

Floor attendant job responsibilities 3

1. Clean and check guest rooms, replenish supplies, and provide services to guests.

2. Use and maintenance of cleaning supplies, and room inspection after guests check out, including checking the items left by guests and valuables in the room.

3. Ensure the safety of the work area.

Floor Attendant Job Responsibilities 4

1. Responsible for organizing and cleaning guest rooms, delivering various guest room supplies, filling in work logs, and returning garbage trucks and cleaning supplies;

2. Timely report the items left by guests, damage, loss and claims for guest room items;

3. Keep various items on the floor, answer relevant questions raised by guests, and introduce service items and guest room facilities How to use;

4. Obey the leadership arrangements and accept the inspection and supervision of the supervisor's work procedures and quality services.

Floor Attendant Job Responsibilities 5

1. Clean guest rooms according to procedures to ensure compliance with standards.

2. Supplement various guest supplies and towels according to standards.

3. Fill in the relevant work report form.

4. Keep the area clean and hygienic.

5. Correctly handle items left by guests.

6. Carry out safety and fire prevention work to ensure the safety of guests and property in the work area.

7. Meet various reasonable needs of guests and do ward rounds in guest rooms.

8. Keep various service tasks in good condition.

9. Responsible for checking whether various equipment in the room are working properly.

10. Clean the rooms in order: please clean the VIP room first, check out, extend the room, extend the room, and empty the room.

11. After 2:00 pm, if the do not disturb sign is still hanging in the room, be sure to notify the front desk.

12. Provide guest information feedback and report to superiors in a timely manner.

13. Do a good job in cleaning the hourly room.

14. Clean and maintain tools.

Floor Attendant Job Responsibilities 6

1. Understand the status of residents on the floor in charge and provide customer service;

2. Manage the floor quota items well, Strictly control the consumption of guest supplies and do a good job in waste recycling;

3. Responsible for checking the checkout room;

4. Responsible for checking guest laundry, return and replenishment of drinks Work;

5. Responsible for the cleaning of public areas on floors and cleaning of some rooms;

6. Responsible for the cleaning and disinfection of cups;

7. Responsible for the collection and replacement of dirty linens and the folding and placement of new linens;

8. Complete the inventory of consumables in each period;

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