Speeches by outstanding hotel employees

The speech has the characteristics of strict logic, clear attitude and clear opinions. In real society, there are many situations where we need to use speech scripts, or are we still at a loss with speech scripts? Below are the speeches of outstanding hotel employees that I have compiled for you. Welcome to read and collect them. Speech by outstanding hotel employees 1

Dear leaders and colleagues present:

Good afternoon everyone!

I am xxx from the sales department. I am very pleased and grateful to my colleagues for giving me the "honor of an outstanding employee". I am also grateful to the hotel for providing me with such a space for rapid learning and development. Standing on the podium, looking back on the year I spent at Xindu Hotel, there were things that made me happy and things that made me sad, there were praises and criticisms, there were controversies and there were peaces. I have learned to endure through constant experience. I learned to challenge myself and understood that "service is life, and life is service."

I came to the Xindu Hotel in June of 2016. I stood here in June of 2006. Although a year is not long, I can clearly see the beauty of the Xindu Hotel. , the hard work of hotel leaders and all employees has achieved gratifying results. In November 2008, our sales department worked together and with the active cooperation of all departments, we broke through the task of 1.17 million yuan. In this year's Red May, we worked together to reach a new high and completed the task of more than 1.22 million yuan. When we heard the news, all our colleagues were excited and felt extremely happy. When I was an intern at the Southern Hotel, I took the initiative to work in the housekeeping department, and then the switchboard. Sales has always been a job I wanted to challenge. I firmly believe that I can do a good job because I love sales work. In fact, after doing sales, I realized that this job, which seems easy but is actually not easy, is a collaborative department that requires active communication with customers and various departments, and dedication to every detail.

I remember when I first started working in sales, no one told me how to find customers, so I just knocked on the door in the office building to find customers. I have also been rejected and received a bad look. Once, I was stopped by a security guard and questioned: "I saw you were still on the 10th floor, and soon you were on the 21st floor. It was so hard to find you. Property regulations prohibit you from doing business." At that time, I learned about sales. It was difficult, but I still went there the next day, looking for customers with a goal. When I signed the first agreement, I felt a sense of joy in overcoming difficulties.

Now, I cherish my job even more. I study actively at the Xindu Hotel, learn from my colleagues around me, and improve my handling methods at work. I am also taught by my leaders, and I actively resolve complaints when I encounter them. I am now able to stand alone. The most gratifying thing for me is that I have learned to withstand pressure and find the source of work under pressure. And these are the results of being nourished by all aspects of hotel management. As a sales team, it is not enough to have the courage and strength of one person. We must have a strong sense of teamwork before we can fight side by side. Our colleagues have already transcended the relationship between ordinary colleagues and become a family.

Finally, I sincerely hope that our Xindu Hotel will have a bright future! We hope that our colleagues will use their professionalism and spirit of unity and cooperation to make every one of our customers happy and leave satisfied. I wish everyone a happy work in 2009 and good health to the whole family! Speech 2 by outstanding hotel employees

Dear leaders and colleagues:

Hello everyone!

First of all, I am very grateful to XXX Hotel for giving me a good learning opportunity and platform. I would also like to thank my colleagues for their help and support. I joined Fujia Hotel on April 30th. Although it is not long, I do feel that I have learned a lot, been inspired a lot, and gained a lot of insights.

The hotel industry is a complex system with multiple management departments. For newcomers who have just joined the company, I think the best way to learn quickly is to go deeper into the field. The purpose of going deeper into the field is to effectively control first-hand information. How well the work assigned by the hotel is performed can only be known by going deep into the site.

For example, other information collected can be analyzed and summarized in a timely manner so that the work can be more targeted and effective. This is also an important manifestation of managers being on-site for execution, management and inspection. On the contrary, if you have only a partial understanding of the situation after the work is assigned, your business ability will be greatly reduced over time.

Pay more attention to details. Paying attention to details means paying attention to the quality of customer service. First of all, you must have the ability to discover and solve problems. You must carefully observe every detail of your customers' every gesture, smile, words and deeds, dressing, etc., in order to achieve the best service. At the same time, if problems are discovered, they must be corrected in a timely manner; secondly, they must set a good example and set their own requirements starting from the details, and the requirements must be on-site and the services must be on-site. Third, through communication, exchange, and improvement, we can improve our service concept, constantly reflect the personalization and family affection of customer service in the details, and form a service that is the transmission of family affection, integrate details into every bit of service, and let guests Really feel the family affection, pleasure and surprise, let the details play a valuable role.

Solve problems quickly. The hotel industry encounters various problems every day, 365 days a year. Quickly handling or solving various problems is the best reflection of business capabilities, communication and coordination skills, sense of responsibility and mission, and is also the efficiency of work during execution. The most direct reflection of the level is that if the problem is solved quickly, the work efficiency will be high, and on the contrary, the work efficiency will be low.

Through this short period of study, I have a deeper understanding of the hotel, truly feel the vitality and charm of the hotel, and realize the obligations and service awareness of a star hotel employee. ! In my future work, I will flexibly apply the knowledge I have learned to hotel work, and truly become a satisfied employee of a star-rated hotel. I firmly believe that Fujia Hotel will definitely create new brilliance with the joint efforts of all of us! Speech 3 by outstanding hotel employees

First of all, I would like to say thank you to all my colleagues present today. Thank you all for taking the time to come here despite your busy schedule. At the same time, I would also like to thank the hotel for setting up such a special stage for us, and also thank the brothers and sisters who are still working on the front line at this time. I would like to say to you: "Thank you for your hard work!"

Then in my case Before you start your speech, please let me tell you a little story from a foreign land.

The story goes that on the African savannah, every morning when the antelope wakes up, it says to itself, "I must be faster than the fastest lion, otherwise I will be eaten by it." At the same time, the army also woke up from its sleep, and the first thought that flashed through its mind was "I have to catch that antelope, otherwise, I will starve to death." So at the same time, Antelopes and lions both rise up and gallop in this sunny land. Fate has arranged it this way. No matter you are an antelope or an army, you must gallop in this land of sunshine without hesitation.

This is the end of my little story. It has made waves in my mind, so what will it leave in your mind? That is definitely not what we will eat to satisfy our hunger or fill our belly tomorrow! Dear brothers and sisters, the sun rises and sets more than a thousand times in our lives. Whenever you wake up from a sound sleep, what do you tell yourself?

Over the past few months, we have all supported each other and gone through yesterday hand in hand. Facing today, we still have to write an even more unprecedented picture of tomorrow! However, when you look up into the distance, you will see thorns and depressions, and they are not flat! In my opinion, only if everyone can cheer up, muster up the courage, show our greatest passion for Xianglong, step by step create a new world that belongs to you, and more importantly, to us, and dance to the splendor of life! Let's try harder!