Traditional Culture Encyclopedia - Hotel accommodation - Didn't check into the hotel and asked for a refund.

Didn't check into the hotel and asked for a refund.

Refunds for not staying in the hotel are as follows:

1. If the hotel reservation needs to cancel the order for personal reasons, whether to compensate depends on the agreement signed by both parties. If the deposit is paid, the penalty of deposit is generally applicable, and the deposit can be non-refundable. Consumers can choose to negotiate with the merchants when they encounter the problem of refund. If negotiation fails, you can report to the Consumers Association for mediation. If mediation fails, a lawsuit may be brought to the relevant people's court.

2, the legitimate rights and interests are infringed, the situation is urgent, can not be protected by state organs in time, if you do not take immediate measures, the legitimate rights and interests will be irretrievably damaged. The victim can take reasonable measures such as seizing the property of the infringer to protect his legitimate rights and interests within the necessary scope; However, it should immediately request the relevant state organs to handle it. If the victim takes improper measures to cause damage to others, he shall bear tort liability;

3, the people's court shall take measures to facilitate consumers to bring a lawsuit. Disputes over consumers' rights and interests in accordance with the provisions of the Civil Procedure Law of People's Republic of China (PRC) must be accepted and tried in a timely manner. The parties may, as agreed, pay the deposit to the other party as a guarantee for the creditor's rights. After the debtor performs the debt, the deposit shall be used as the price or recovered. If the party paying the deposit fails to perform the agreed debt, it has no right to demand the return of the deposit. If the party receiving the deposit fails to perform the agreed debt, it shall return the deposit twice.

To sum up, according to China's relevant laws and regulations, hotel room charges are based on "room/night". The room rate is based on "room/night". If you check out after 12 o'clock and before 18 o'clock the next day, the hotel can add half a day's room charge; If you check out after the next day 18, the hotel can add one day's room charge.

Legal basis:

Article 1 177 of the Civil Code of People's Republic of China (PRC).

If the legitimate rights and interests are infringed, and the situation is urgent and cannot be protected by the state organs in time, and the legitimate rights and interests will be irretrievably damaged if measures are not taken immediately, the victim can take reasonable measures such as seizing the infringer's property within the necessary scope to protect his legitimate rights and interests; However, it should immediately request the relevant state organs to handle it. If the victim takes improper measures to cause damage to others, he shall bear tort liability.

Article 35 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests

The people's court shall take measures to facilitate consumers to bring lawsuits. Disputes over consumers' rights and interests in accordance with the provisions of the Civil Procedure Law of People's Republic of China (PRC) must be accepted and tried in a timely manner.