Advantages and Disadvantages of Hotel Front Desk and Cashier Working Together

1) Everyone at the front desk has comprehensive skills. When the guests arrive at the front desk, they can serve the guests quickly and provide better service. For example, at the check-out peak, if the front desk reception and cashier positions are separated, although there are people at the reception end, it can't help. There are many guests, but there is still a queue when the reception is free.

2) For the hotel, it can also save people. Usually, the one-post system saves at least 1/3 of employees' labor than the separation of reception and cashier.

2. Disadvantages:

1) The training cycle is long, mainly because it takes a long time for financial training and internship, compared with the training cycle.

2) The training cost is high, and once there is a centralized flow of personnel (such as years later), it will be very passive for the hotel; At the same time, due to the long training time, if the personnel change in a short time after joining the company, the labor cost will be high.