Traditional Culture Encyclopedia - Hotel accommodation - What if I go to the hotel and am told to make up the difference?

What if I go to the hotel and am told to make up the difference?

If you book a hotel online, but are told that you need to make up the difference after arrival, you can take the following measures:

1. Refusal: As a consumer, according to the principle of equal rights and obligations, since you have successfully booked and paid the fee, it shows that you have entered into a valid contract with the hotel party and should enjoy the right to stay in the agreed hotel. If the hotel refuses to check in or asks for the difference, it is a breach of contract. In this case, you have the right to refuse to pay any extra fees.

2. Contact platform: If you book a hotel through a third-party platform (such as Ctrip, Qunar, etc.). ), you can contact the platform customer service first to inform the situation and ask for help. Some platforms may have special mechanisms to deal with such problems. For example, some platforms may provide "advance payment" service, or help you negotiate with the hotel.

3. Complaint and bring a lawsuit: If negotiation fails, you can choose to complain to the local consumer protection agency or the tourism authorities for help. If the situation is serious, you can also consider bringing a lawsuit to solve the problem through legal channels.

The above information is for reference only, so it is suggested to choose the appropriate solution according to the actual situation.