Water and electricity requirements and specific details of five-star hotel decoration

According to (GB/T 14308-2003), the specific requirements of five-star hotels are as follows: 6. Five stars: 6. 5. 1 The hotel has reasonable layout and functions, convenient facilities and equipment, and is safe to use; 6.5.2 The interior and exterior decoration are made of high-grade materials, with exquisite workmanship and outstanding style. 6.5.3 The indication signs are clear, practical and beautiful, and the graphic symbols of public information conform to GB/T10001.1and GB/T 1000 1.2. 6.5.4 There is central air conditioning (except villa resort hotel), and all areas are well ventilated. 6.5.5 A computer management system suitable for this star level shall be available. 6.5.6 There is a public audio relay system. The tune and volume of the background music are appropriate and the sound quality is good. 6.5.7 Facilities and equipment shall be well maintained, without noise, complete, neat and effective. 6.5.8. The management system is sound, consistent with the hotel scale and star rating. 6.5.9 All instructions and service terms shall be in Chinese and English at least. 6.5. 10 can provide Mandarin and English services, and provide a second foreign language service when necessary. 6.5. 1 1 front hall: a) The space is spacious, suitable for reception capacity and will not make guests feel depressed; B) Luxurious atmosphere, unique style, elegant decoration, harmonious tone and sufficient light; C) There is a general service desk suitable for the hotel scale and star rating; D) Each section of the main service desk is marked in Chinese and English, and the receptionist provides reception, inquiry and checkout services 24 hours a day; E) providing message service; F) Provide one-time general bill settlement service (except commodities); G) provide credit card settlement services; H) 18h provides foreign currency exchange services; I) Provide promotional materials for hotel services, room price list, local traffic map in Chinese and English, national tourist traffic map, introduction of local and national tourist attractions, timetable of major means of transportation, and newspapers and periodicals suitable for hotel guests; J) Room reservation is accepted 24 hours a day; K) There is a safe for valuables opened by the hotel and guests at the same time. The safe location is safe and hidden, which can protect the privacy of guests; 1) set up a doorman to welcome guests and use 18 h to see them off; M) Provide full-time baggage handlers, special baggage carts and 24-hour baggage service. There is a small luggage storage place; N) Managers are on duty 24 hours a day; O) Set up a lobby manager with on-the-job service at 18 h; P) Set a rest place for guests in the non-business area; Q) Providing valet booking and arranging taxi service; R) The foyer and main public areas are equipped with ramps for the disabled, wheelchairs, toilets or toilet seats for the disabled, which can provide necessary services for the disabled. 6.5. 12 rooms: a) At least 40 rooms (sets) are available for rent; B) The area of 70% guest rooms (excluding bathrooms and porches) should not be less than 20m2c. Luxurious decoration with cultural flavor, comfortable mattresses, writing desks, wardrobes and hangers, coffee tables, chairs or sofas, bedside tables, bedside lamps, table lamps, floor lamps, full-length mirrors, luggage racks and other advanced supporting furniture. The interior is covered with high-grade carpets, or decorated with high-quality wooden floors or other high-grade materials. Using regional lighting, the illumination of the target object is good; D) The guest room door can be closed automatically, with door mirror, doorbell and anti-theft device. Post an emergency evacuation map and related instructions in a prominent position; E) There is a spacious bathroom, equipped with a top-grade pumping bucket, dressing table (equipped with washbasin, toilet mirror and necessary toiletries), bathtub with shower head (independent shower room has no shower head) and shower curtain. The faucet is clearly marked hot and cold. Take effective anti-skid measures. The floor, wall and ceiling are decorated with luxurious building materials, with elegant and soft colors and good illumination for the target object. There is a good exhaust system, no obvious noise, and there is no obvious difference between the temperature and the guest room. There are 1 10V/220V uninterruptible power sockets and telephones. Equipped with a hair dryer. 24-hour hot and cold water supply; F) There is a convenient telephone, which can be directly dialed or used to make international and domestic long-distance calls, and there is a telephone description and a local main telephone guide; G) Providing instructions for Internet access services; H) Have a color TV set with no less than 16 broadcast channels, with excellent picture and sound quality. Channel descriptions are available. The broadcast content should comply with the provisions of the China municipal government; I) Have audio equipment that can be controlled by guests and has good sound quality; J) There are noise prevention and sound insulation measures with good results; K) For the convenience of guests, there are at least two specifications of power sockets, and socket converters are provided; 1) sand curtain and sunshade; M) there is a single room; N) there are suites; O) A luxury suite with at least four rooms; P) Stationery suitable for this star. There are service guides, price lists, accommodation instructions, introduction of local tourist attractions (spots) and tourist traffic maps, and newspapers suitable for hotel guests; Q) Rooms and bathrooms should be thoroughly cleaned once a day, and sheets, sheets and pillowcases should be replaced every day or at the request of guests. Guest supplies and consumables are fully supplemented, and cleaned at any time according to guest requirements, and supplemented; R) Cotton fabrics for bed (sheets, pillow cores, pillowcases, quilts, quilts, etc.). ) and bathroom knitwear (bath towels, bathrobes, towels, etc.). ) good materials, exquisite workmanship, soft and comfortable; S) Provide turndown service and place good night greeting crystal; T) Provide hot and cold drinking water and ice cubes t)24 hours a day, and provide tea or coffee free of charge; U) Mini-bar (including mini-refrigerator) is set up in the guest room, which provides a proper amount of wine and drinks, with drinking utensils and price list; V) When guests receive guests in the room, they can provide additional chairs and tea service as required; W) Provide wake-up, message and voice mail services; X) Provide dry cleaning, wet washing, ironing and repairing services for clothes and return them to the guests within 24 hours. 18h provides urgent service; Y) There is a food delivery menu and wine list, providing 24-hour Chinese and Western food delivery service. There are not less than eight kinds of food delivery dishes, not less than four kinds of drinks and not less than four kinds of sweets, and there are food delivery cards that can be hung outside the door; Z) Provide shoe shine service. 6.5. 13 restaurant bar room: a) Chinese restaurant with reasonable layout and luxurious decoration; B) A professional foreign-related restaurant with reasonable layout, luxurious decoration and elegant style, with a characteristic kitchen; C) There is a coffee shop (or simple western restaurant) with unique style and reasonable location, which can provide buffet breakfast and western-style dinner. The business hours of coffee shops (or restaurants) shall be no less than 18h, and there shall be clear business hours; D) There are more than three banquet halls or small banquet halls. Can provide banquet service; E) There are special bars or tea rooms or other places for guests to rest and communicate, and crystal drinks are provided; F) Tableware is equipped in complete sets according to Chinese and foreign customs, with high-grade materials, exquisite workmanship, distinctive features, no damage and wear marks, and clean and sanitary; H) The menu and wine list shall be beautifully bound, complete and tidy, and the serving rate shall be no less than 90%. 6.5. 14 Kitchen: a) The location is reasonable, the layout is scientific, and the food delivery route does not cross other public areas; B) Tile the wall, spread anti-skid materials on the ground, and suspend the ceiling of the geosyncline; C) The cold dish room and the pastry room are separated independently, with sufficient air conditioning equipment. There are air disinfection facilities in the cold dish room; D) There are places and facilities for changing clothes for the second time in the cold dish room; E) The roughing room is isolated from other operating rooms, and the temperature of each operating room is appropriate and the cold air supply is sufficient; F) Necessary cold storage and freezing facilities, and raw and cooked food and semi-finished food shall be placed in separate cabinets. There is a dry goods warehouse to regularly clean up expired food; G) the location of the dishwashing room is reasonable; H) There are special facilities for placing temporary garbage and keeping it closed, and sewage facilities (geosyncline, range hood, exhaust port, etc.). ) keep it clear and clean; I) there is a spring door between the kitchen and the dining room, which has the functions of sound insulation, heat insulation and smell separation; J) Take effective measures to kill mosquitoes, flies, cockroaches and other pests. 6.5. 15 conference and entertainment facilities: there are conference and entertainment facilities and equipment, and corresponding services are provided. 6.5. 16 public * * area: a) There are enough parking lots; B) There are enough high-quality passenger elevators for buildings with more than three floors, and the car is elegantly decorated; There is also a service elevator; C) There is a public telephone and a local telephone book; D) All major areas have separate public toilets for men and women; E) There are small shops selling daily necessities, souvenir crystals and craft crystals; F) There is a business center that sells stamps, sends letters, handles telegrams, telexes, faxes, photocopies and international long-distance calls, and provides services such as typing and computer rental; G) purchase tickets for transportation, movies and visits; H) Providing city sightseeing services; I) emergency room; J) Emergency power supply system and emergency lighting facilities; K) There are closed-circuit television monitoring systems in major public areas; 1) Carpets or other high-grade materials shall be laid on the floor of the corridor, and the walls shall be clean and decorated, with sufficient light for 24 hours and no obstacles. Emergency exit signs are clear and eye-catching, and the location is reasonable. 6.5. 17 At least 33 items should be selected.