Traditional Culture Encyclopedia - Hotel accommodation - The characteristics of front office human resources management are
The characteristics of front office human resources management are
Labor intensive. Hotel human resource management not only includes personnel management functions such as providing and selecting suitable talents for the hotel according to the hotel's overall goals. The human resource management characteristics of the hotel front office are labor-intensive, with long working hours, high labor intensity, and low average salary levels. , serious brain drain. The front office department, also known as the guest service department, is responsible for attracting and receiving guests (organizing guest sources), selling hotel room products, organizing reception, and coordinating guest services.
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