Traditional Culture Encyclopedia - Hotel accommodation - What is the major of international cruise crew management?

What is the major of international cruise crew management?

University major:

Professional College (Higher Vocational Education)

The basic academic system is three years.

College degree (higher vocational education)

Professional code 500304

What is international cruise crew management? Mainly study the basic knowledge and skills of cruise service and management, social and public relations etiquette, international cruise English, maritime laws and regulations, and carry out marine cruise service and management. For example: cruise catering service, cruise room service, cruise banquet and conference planning service, cruise security service, etc. Keywords: cruise catering service, room service, banquet service

Learn what? Introduction to Cruise, Cruise Service and Management, Cruise Electronic Commerce, Tourism Basis, Customer Psychology, Cruise Catering Management, Body Etiquette, Banquet and conference planning Practice, International Cruise English, Maritime Regulations. The professional direction of some colleges and universities is: international cruise leader.

What kind of cruise company: cruise crew.

Explain that the basic period of study is three years.

Occupation is oriented to positions (groups) such as guest service and management, cabin service and management, catering service and management, leisure and entertainment service and management in the cruise hotel department.

Orientation of Training Objectives This major cultivates high-quality technical and skilled talents with all-round development of morality, intelligence, physique and art, solid scientific and cultural foundation and knowledge of cruise industry norms, safe operation and post service, and the abilities of cruise guest service and management, cabin service and management, catering service and management, leisure and entertainment service and management, as well as craftsman spirit and information literacy, who can engage in cruise concierge, reception desk, restaurant, bar, cabin, leisure and entertainment service and grass-roots management.

Major professional competence requirements 1. Have the ability to assist passengers in handling boarding and disembarking procedures, front desk consultation, complaint handling and other guest reception services; 2. Have the ability to clean and maintain the daily cleaning of the cabin, equipment maintenance and guest service; 3. Have the ability to provide catering services and wine services for cruise restaurants, bars, cafes and other places; 4. Have the ability to provide leisure and entertainment services for customer service and order management of cruise cinemas, fitness centers and spas; 5. Have the ability to recommend and sell cruise products according to passenger consumption demand and consumption psychology; 6. Have the ability to clean and disinfect cruise places and do a good job in health and epidemic prevention; 7. Have the basic crew safety guarantee ability to respond to emergencies, guide passengers to take refuge, survive and save lives; 8. Have basic digital skills and be able to skillfully use the cruise management information system to meet the needs of the digital development of the cruise industry; 9. Have the ability of inquiry learning, lifelong learning and sustainable development.

The main professional courses and basic courses of practical training:

Cruise operation management, cruise tourism geography, cruise service etiquette, cruise cross-cultural communication, cruise professional ethics and literacy, cruise hygiene and health. Professional basic courses:

Cruise guest service and management, cruise cabin service and management, cruise catering service and management, cruise bar service and management, cruise leisure and entertainment service and management, cruise tourism marketing, cruise safety management, cruise practical English. Practical training:

Docking the real professional scene or work situation, training on cruise guest service, cabin service, catering service, leisure and entertainment service, basic safety of crew, etc. Internship in international cruise companies, local cruise companies or high-star hotels and other enterprises or places. Example of professional certificate

Vocational qualification certificate: professional skill level certificate of crew qualification: example of cruise operation service continuation specialty

Example of continuing undergraduate major in higher vocational colleges: example of continuing undergraduate major in international cruise operation management: example of continuing undergraduate major in hotel management and tourism management

employment rate

81%-82% 2019 93%-97% 2020 93%-99% 2021year sex ratio.

28% of boys and 72% of girls offer courses.

Cruise catering service and management, cruise cabin service and management, cruise guest service and management, cruise practical English, cruise bar service and management, cruise entertainment service and management, etc. Other information:

The major of international cruise crew management mainly cultivates high-quality skilled talents who can develop morally, intellectually, physically and aesthetically, master the basic knowledge and service skills of modern hotel management and engage in modern hotel management and reception services. After graduation, students are suitable for hotel management and related services in international cruise ships and star-rated tourist hotels. International cruise crew major 1, employment direction: senior service personnel and grass-roots managers of international luxury cruise ships, high-star hotels and related tourism service enterprises. 2. Main professional courses: dishes and drinks, travel etiquette, modern hotel lobby practice, modern hotel room practice, modern hotel catering service, hotel English, hotel supervision, modern hotel financial management, modern hotel marketing, modern cruise operation practice, etc. 3. Skills certificate: intermediate skills certificate of catering, intermediate vocational certificate of front desk attendant and intermediate vocational certificate of room attendant issued by People's Republic of China (PRC) and Ministry of Labor, certificate of familiarity and basic safety training, certificate of passenger ship and certificate of professional English for crew issued by People's Republic of China (PRC) and China Maritime Safety Administration. With the continuous development of China's economy and the improvement of people's living standards, cruise tourism has gradually entered thousands of households in China and become the new favorite of Chinese people, which means that cruise tourism-related industries and their related majors are still in the blue ocean period, with unlimited potential and space. At the same time, the treatment of cruise company employees is relatively high, and the average income of new employees of Asian cruise companies is about 5,000 yuan/month. European and American cruise companies pay a relatively high salary, with an average monthly salary of about 10000 yuan. Moreover, the experience of working in an international cruise company will be of great help to everyone in their future transition to international tourism or star-rated hotels.