Traditional Culture Encyclopedia - Hotel accommodation - What is the essence and goal of hotel management?

What is the essence and goal of hotel management?

The essence of hotel management refers to the sum of a series of activities such as planning, organizing, directing, coordinating, controlling and encouraging the hotel's human, material, financial, time, information and other resources under the premise of understanding the market demand and following certain principles.

Hotel management goal: make the hotel reach the established management goal, and give full play to management activities such as planning, organizing, directing, controlling and adjusting in the process of reception service. Hotel management is an important practice of hotel management, including operation and management. Managers should perform management functions, give full play to the role of management, and ensure the double harvest of hotel economic and social benefits.

Extended data:

In terms of hotel management, small and medium-sized hotels used to be family-run. Because of their small scale, their business activities are very simple. Therefore, operators only rely on their own knowledge, experience and ability to organize business management activities.

No special management is needed at all. So that three managers are mixed into one, that is to say, management and operation are often combined in hotel business activities, so many people think that management is management. Management is management. In fact, operation and management are two indispensable aspects in the process of hotel economic activities. They are two different functions, which are both related and different.