Traditional Culture Encyclopedia - Hotel accommodation - What changes will the use of mobile payment bring to the hotel front desk, and how should the hotel deal with these changes?
What changes will the use of mobile payment bring to the hotel front desk, and how should the hotel deal with these changes?
1. Users use mobile payment to pay the room rate when they check into the hotel. When it comes to personalized consumption in different scenarios, users need to take out their mobile phones again and again to pay for consumption, which greatly reduces the experience. At the same time, the hotel will face the situation of parallel payment methods such as mobile phone payment and credit card, which will increase the cost of reconciliation.
2. The hotel should reserve financial personnel. To cope with a lot of reconciliation work.
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