Traditional Culture Encyclopedia - Hotel accommodation - When will Zhuhai Changlong open to the public after the Spring Festival?
When will Zhuhai Changlong open to the public after the Spring Festival?
When will Zhuhai Changlong open after the Spring Festival in 2008?
The specific time needs to wait until the epidemic is over and will be announced as soon as possible.
Announcement of Changlong Resort
According to the announcement of People's Republic of China (PRC) National Health and Wellness Committee (No.1 2008), in order to meet the needs of epidemic prevention and control and ensure the health and safety of tourists and employees, Changlong Resort has temporarily closed its Guangzhou Changlong Wildlife World, Guangzhou Changlong Happy World, Guangzhou Changlong Bird Park and Guangzhou Changlong since 2008124/0/7: 00. The reopening time will be announced separately.
For tourists who have already purchased tickets for parks and circuses, Changlong Resort will refund them through the original purchase channels as soon as possible. Please pay attention to official website, www.chimelong.com for details of refund, or call the customer service hotline of Changlong Resort at 400-883-0083.
Please forgive the inconvenience. I wish you a happy, healthy and safe New Year.
65438+1October 22nd-February 15 official direct sales order guide for Changlong Resort during Spring Festival and Winter Holidays.
Orders for going to Changlong Resort Hotel during the period of 65438+1October 22nd-February1May can be rescheduled to any time on or before July 3rd1May (hotels and circuses are limited in stock, subject to the on-site display; For users who want to unsubscribe from the unused orders purchased online by Chimelong www.chimelong.com, official website, Chimelong official WeChat "Chimelong Travel" (micro-signal: chimelonggroup or "Happy Chimelong"), Chimelong Travel APP and Chimelong Micro official website, the operating instructions will be cancelled as follows:
First, change back to the operation
1. If you order through Chimelong official website, Chimelong Guan Wei, Chimelong Travel APP and Chimelong Micro official website:
1 No physical ticket/No QR code ticket/No check-in for tourists.
Before the effective date (excluding the effective date), you can open the "Order Details" in the original ordering channel, click the "Apply for After-sales Service" button, read the "Notice of rescheduling", and then select the specific designated broadcast date (if the schedule is involved, you need to select the schedule/check-in date to reschedule. After the rescheduling is successful, you can view the latest order details in the original order interface.
2 Visitors who have picked up tickets (physical tickets/QR code tickets) or orders that meet the online free refund conditions but the self-service refund period is unsuccessful need to contact offline customer service for processing.
A. Tickets for parks or performing arts booked during the booking period of 65438+1October 22nd-February1May must be rescheduled in person at the on-site customer service center of Changlong Park before the effective date (excluding the effective date) (please consult the on-site customer service for details of rescheduling).
* The final acceptance time of the rescheduling of the customer service center in the park: within the ticketing time on the day of ticket validity, 2 hours before the park closes (if the business hours of the park are from 10: 00 to 18: 00, the rescheduling acceptance time is from 10: 00 to16: 00;
B.65438+1October 22nd-February 15, the hotel orders booked during the period shall be handled through the ITU official direct sales hotline at least the second day before the check-in date 17 (business hours: 09: 00-18: 00;
At present, the reservation service center of the resort has received many calls and messages, and the reply may be delayed. Thank you for your understanding and patience. Busy tourists can call the reservation service center of Changlong Tourism Resort at 400-8830083 for consultation (the manual service time of the scenic spot is 09: 00- 18: 00, and the manual service time of the hotel is 24 hours, and our staff will provide you with full assistance.
2. If you have purchased a Chimelong order in the official flagship store of Tmall Chimelong Tourism, and need to consult about returning and changing the visa, I suggest you directly contact Wangwang online customer service to leave a message (business hours are 09:00- 18:00, and the customer service will reply as soon as possible.
Second, the time limit and rules for withdrawing the reform.
1, time limit for refund
1 The hotel's clean room order can be returned and modified through the Chimelong reservation platform two days in advance before 17 (depending on the hotel room inventory; Hotel package orders can be self-cancelled before 17 2 days in advance;
2 Tickets for parks and performing arts can be operated at 65438 before 24: 00 0 0 days in advance through the Chimelong ordering platform, and the order needs to be returned; Tickets can only be used on or before July 3 1 day, and cannot be rescheduled to the day of operation;
3 Each order that meets the rescheduling conditions can only be rescheduled once online for free (the ticket fare on the scheduled date can only be rescheduled successfully if it is consistent with the ticket/house price and ticket type/room type product on the original play date, and the rescheduling operation cannot be carried out after the specified time, and the ticket type/product can still be sold on the selected date. If the product is no longer available on the suggested date, it cannot be rescheduled. Please choose another date. After the rescheduling is successful, it is not allowed to reschedule or unsubscribe online again.
Because some products have sales dates, activities and inventory restrictions (such as circus theater tickets, hotel housing inventory, public sales, first come, first served), it is necessary to choose specific dates and activities when rescheduling operations; If the product or product of this process no longer exists on the selected date, it will be impossible to select this date and process, and other optional dates and processes need to be selected for rescheduling.
Some products, such as circus tickets, may be adjusted after the rescheduling. Please pay attention to the on-site announcement or SMS notification.
2. Refund time:
1 online unsubscribe: after submitting an online unsubscribe application (after approval 10- 15 working days), the corresponding account can be returned along the original payment channel, and the specific time is subject to the actual arrival time of the third-party payment platform or bank.
2 For offline unsubscribe: within 25-30 working days after the successful unsubscribe application, the corresponding account will be returned along the original payment channel, and the specific time will be subject to the actual arrival time of the third-party payment platform or bank.
3. Travel orders after February 15, 2008 will be automatically cancelled or rescheduled according to the rules of Chimelong Platform (subject to the judgment displayed in the system;
4. If you buy tickets for hotels or parks in Changlong Resort on third-party platforms (such as Ctrip, Tuniu, Meituan, Travel Agency, etc.). ), please contact the previously purchased channel for details and procedures.
Changlong group
65438+10/October 23rd
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