Traditional Culture Encyclopedia - Hotel accommodation - Responsibilities of sales manager
Responsibilities of sales manager
With the step-by-step development of society, there are more and more places where we can come into contact with job responsibilities. Formulating job responsibilities is helpful to improve internal competitiveness and work efficiency. I believe that most people have a headache about how to make job responsibilities. The following are the job responsibilities of the sales manager that I have carefully arranged. Welcome everyone to learn from them, I hope it will help you.
Responsibilities of sales manager: 1 1. Effectively implement the sales policy of each model of the department and assist the team to achieve sales goals and tasks;
2. According to the precise customer reception assigned by the company, make purchasing plans for customers according to customer needs, and follow up to maintain relationships to promote sales;
3. Establish customer data cards and customer files; Implementation of test drive; Responsible for the follow-up and return visit of potential customers and existing customers, and make records;
4. Explain the procedures for car purchase to customers, and help them with the procedures for new car insurance purchase, boutique installation and licensing. , and arrange a thoughtful and grand delivery ceremony for customers;
5. Responsible for the daily affairs of the exhibition hall, such as the cleaning of the exhibition car, the placement of materials and the registration of customer information. Meet brand requirements and standards;
Job responsibilities of the sales manager. The responsibilities of the sales manager include the formulation and implementation of regional sales plans, the control of sales expenses, ensuring the smooth collection of sales receipts, market development and customer relationship management; After-sales service, sales information management, leading the team to achieve monthly sales targets, sales team building.
Formulation and implementation of regional sales plan: according to the demand analysis of target customers in the region and the company's annual sales plan, decompose and formulate the specific sales targets of sales personnel in the region; Organize subordinates to implement sales policies and strategies, guide their sales skills, check and supervise the completion of sales plans, correct deviations in time, and ensure the realization of market share and sales targets in the region.
Sales payment: instruct subordinates to collect information, evaluate customer credit and its importance to the company, approve customer credit limit, and track credit usage at any time to ensure it is within the normal range; Analyze the feedback information of subordinates' accounts receivable every month, guide subordinates to improve their payment skills and ensure the smooth recovery of payment.
Sales expense control: according to the company's sales expense management regulations and the sales department's expense budget indicators, organize subordinates to complete sales tasks in strict accordance with the expense budget indicators, review sales discounts, review, control and continuously reduce sales expenses, and ensure the completion of the company's sales expense control indicators.
Market development: according to the company's business development strategy and the business objectives of the sales department, cooperate with the marketing department to organize the implementation of regional market development plans and specific implementation plans to promote the promotion of the company and product brands; Understand customer demand trends, guide subordinates to tap potential customers and track customer development; In order to increase the company's market share.
Customer relationship management: according to the needs of the company's business development, through organizing and arranging customers of various customer groups within the jurisdiction to visit, visit and communicate with the company, establish a smooth customer communication channel; Responsible for visiting important customers in the region, supervise and inspect the sales staff to visit customers regularly, and keep abreast of customer needs; Handle customer objections and complaints in time, improve customer satisfaction, and establish long-term, good and stable regional customer relations.
After-sales service: according to the company's after-sales service regulations and product characteristics, through communication with customer service, technology and other related departments, assist in organizing and coordinating the delivery, product installation, technical support, after-sales maintenance and other work in the area under its jurisdiction to achieve the after-sales service goal.
Sales information management: according to the needs of the company's business development and the characteristics of the regional market, organize subordinates to collect information such as product market changes and sales strategies and market strategies of major competitors in the region, analyze and predict market information, formulate countermeasures, and provide suggestions to relevant departments in time; Comprehensive analysis of customer files and transaction records; Ensure the timeliness, accuracy and completeness of sales information, and provide support for sales, procurement and production decisions.
Sales team building: according to the company's long-term development needs and rules and regulations, organize the recruitment, training, task assignment and business guidance of subordinate employees, set subordinate assessment targets, communicate performance evaluation results regularly, and put forward improvement suggestions to help subordinate employees improve their work performance and enhance team cohesion and cooperation spirit, so as to establish an efficient sales team and support the realization of sales targets.
Sales Manager Job Responsibilities 3 Responsibilities:
1, responsible for market development of network security, cloud computing and other products, understanding market demand, collecting customer information, and completing the company's established sales tasks;
2. Collect project information and be responsible for project development, follow-up, planning, payment collection, secondary development and other sales work;
3. Planning and implementation of bidding and integration scheme;
4. Be responsible for contract negotiation, signing and customer relations.
Qualifications:
1, like challenges, hardworking and persistent;
2. Love IT and Internet industries, and have a certain understanding of AI, big data, system integration, network security and cloud computing;
3. Have customer service awareness, good communication and oral expression skills and quick learning ability;
4. Good sense of teamwork and ability to resist pressure, as well as the ability to visit strangers.
Sales Manager Job Responsibilities 4 Job Responsibilities:
1. Conduct preliminary intention communication with customers according to the customer resources allocated by the company;
2. Follow up the telephone return visit of target customers;
3. Be responsible for the consultation, negotiation and reception of visiting customers;
4. Responsible for customer negotiation and signing;
5. Collect market information, grasp the market dynamics of competitors, and provide constructive suggestions for the company's development.
Job requirements:
1, above high school;
2. Have at least 1 year working experience in related industries;
3. Clear thinking, good language skills, communication skills and coordination skills;
4. Experience in joining chain investment promotion industry is preferred.
operating duty
1. Provide one-stop service for high-end customers;
2. Implement the company's standard language requirements, handle customer objections, and accurately record the customer contact process and customer information in detail;
3. Accept and participate in the counseling and training arranged by the company and superior leaders;
qualified
1, college degree or above;
2. Sales performance-oriented, with good training and counseling skills;
3. Good interpersonal communication skills and the ability to manage and lead the team;
4. Good negotiation skills;
5. Highly responsible and able to work under pressure.
Job responsibilities:
1, the company provides resources to introduce and promote the company's projects by telephone;
2. Understand and collect the dynamic information of peers and competitive products on the network;
3. The company provides customer resources for channel development and business development through network and telephone;
Qualifications:
1, marketing and other related majors.
2. Telephone sales experience is preferred, and sales channels are preferred;
3. Proficient in all kinds of network and telemarketing skills.
4, familiar with the Internet, skilled use of network communication tools and various office software;
5. Strong communication skills, affinity and cohesion.
Responsibilities of sales manager: 5 1. Track the potential customers assigned by the company, and achieve and exceed the sales target;
2. Listen carefully to the relevant questions raised by customers and give answers to the results in time according to the situation;
3. Sales workflow to recommend products, introduce products and guide customers;
4. Manage customer data and customer files in sales activities, and provide pre-sales, mid-sales and after-sales services.
Sales manager's job responsibilities 6 1, sales management position, responsible for the main objectives and plans of his department;
2. Formulate, participate in or assist the superior management to implement relevant policies and systems;
3. Be responsible for the daily management of the department and the management, guidance, training and assessment of the staff of the department;
4. Responsible for organizing sales operations, including planning, organization, schedule control and inspection;
5. Assist the sales director to set the sales target, sales model, sales strategy, sales budget and reward plan;
6. Establish and manage the sales team to achieve the sales target;
7. Provide guidance and suggestions for product development from the perspective of sales and customer demand.
Sales Manager Job Responsibilities 7 Job Requirements:
1, college degree or above, major in automation, computer, electronic communication, marketing, engineering cost and other related fields;
2. More than two years working experience in related industries, sales management experience is preferred;
3. Have certain customer resources and customer relationships in the government, education, scientific research, military industry and other industries, and have experience in the whole process of industry sales;
4. Have a strong dedication to work, strong ability to withstand pressure, and a good sense of teamwork, and can jointly achieve the company's sales targets;
5, male or female, with good computer skills, skilled use of office tools.
Job description:
1, familiar with intelligent building projects;
2. Strong market analysis, marketing and promotion capabilities, and rich experience in marketing network and sales cost control;
3. Abundant customer resources and good customer relationship;
4. Be able to independently develop and operate intelligent weak current projects.
Responsibilities of sales manager: 8 1. Responsible for the target inventory management within the jurisdiction, regularly collect and statistically analyze the inventory of retail terminals, and be responsible for the inventory structure of the region.
2. According to the overall marketing plan and promotion plan of the marketing department, implement the national unified marketing plan, and work with the promotion manager to formulate the monthly and annual marketing plan of this region in combination with the actual market situation of this region, and then submit it to the marketing department and the sales department for approval, strictly implement and monitor it, and take full responsibility for the implementation effect of this region.
3. Be responsible for the public relations in this region, improve the relations with local governments, financial institutions, news organizations and communities, and establish a good corporate image.
4. Be responsible for after-sales service, evaluate after-sales personnel and service quality, and put forward constructive suggestions on the company's after-sales service policy on a regular basis, so as to improve the overall after-sales service level.
Responsibilities of sales manager 9 1. According to the actual situation of the department, formulate the department work plan and task index.
2, presided over the department sales meeting, stimulate the potential and initiative of sales staff.
3. Supervise and help the department staff to successfully complete the task indicators of each period.
4, find and solve the problems encountered in the process of department work.
5, according to the product attributes, lead the department to clear the business direction.
Responsibilities of Sales Manager 10 Responsibilities:
1. Plan the product promotion and marketing plan of the marketing department and control the landing;
2. Be responsible for the performance appraisal of marketing personnel, supervise the work progress and provide relevant training; Monitor the progress of details to ensure the achievement of performance goals;
3. Be responsible for formulating relevant management methods and processes of the Marketing Department, and implementing them after examination and approval;
4. Responsible for the daily management of marketing personnel, including work discipline, work content, work efficiency, etc.
5. Responsible for collecting competitive information, investigating and studying market trends, positioning the company according to the summary, and providing accurate direction for market-related decision-making;
Qualifications:
1, bachelor degree or above, more than 3 years of marketing experience;
2. Have sales team building ability and management experience;
3. Have a strong desire for success and dedication, strong execution and pioneering spirit, and be able to work under pressure;
4. Excellent team management, cross-departmental communication skills and a high sense of responsibility;
5. Strong sense of service, good communication and expression skills, and no bad hobbies;
6, good ability to use office software.
Job responsibilities of the sales manager 1 1 Job responsibilities:
1. Assist the publishing director to sort out the book business product line;
2. Excavate potential enterprise customer resources, sort out customer needs, and establish long-term strategic partnership with customers in combination with products;
3. Plan and organize offline promotion activities according to customer needs;
4. Relying on the platform of China Europe International Business School, we can independently develop new products and explore new projects.
Requirements:
1.3-5 years sales experience in related industries;
2. Have some opinions on the marketing and distribution of magazines and books; Familiar with accurate channel sales model;
3. Have innovative spirit and resource integration ability, and be able to design all-round solutions for customers;
4. Have certain experience in planning and organizing entrepreneurial and management activities;
5. Strong customer communication and negotiation skills, strong pioneering spirit and courage to open up new markets;
6. Strong sense of service, certain ability to resist pressure, good team spirit and enterprising spirit.
Responsibilities of sales manager: 12 1, responsible for market development, customer maintenance and sales management in designated areas;
2. Be responsible for the promotion, promotion and sales of products in this region, and achieve the sales target;
3. Make your own sales plan, visit and maintain old customers and develop new customers as planned, and conduct business negotiations;
4. Do a good job in the signing, performance and management of sales contracts, and coordinate and deal with various market problems;
5. Provide customers with good services and establish good business cooperation relations with customers;
Responsibilities of Sales Manager: 13 Be fully responsible for the implementation and management of the daily sales work of the hotel, do a good job in customer development and maintenance, and ensure that the implementation of the hotel sales work will improve the hotel operation. Cooperate with general manager to do a good job in hotel sales.
1, carry out and implement the daily sales work of the hotel according to the sales tasks and indicators issued by the general manager.
2. Assist the general manager to make the hotel sales plan and customer maintenance plan and be responsible for their implementation.
3. Communicate with all sales channels and deal with various problems in cooperation in time.
4, according to the needs of different agreement companies, formulate the required agreement contract text.
5. Be fully responsible for the audit and dunning of accounts receivable.
6, fully grasp the hotel sales policies and systems, according to the requirements.
7. Communicate with the general manager regularly, analyze the operating conditions of the hotel, and make new sales plans according to the analysis results.
8. Be responsible for checking the intermediary commission.
9. Be responsible for completely inputting hotel agreement data into PMS system and updating it regularly.
10. Know the daily room condition of the hotel in time, control the flow reasonably and maximize the income.
1 1. Cooperate with regions to carry out joint sales.
12. Assist the general manager to guide and train the front desk staff in hotel sales policies, indicators and skills.
13. Complete other tasks assigned by superiors.
Responsibilities of the sales manager. Hold regular sales manager meetings to ensure effective and timely work, publicize new plans, seek new opportunities, cultivate a sales team with modern sales awareness and establish a "team" spirit.
2. Be responsible for reviewing and monitoring the sales expense budget and sales contract, and collecting the sales payment.
3. Strictly implement and implement the market price and cargo flow management system issued by the sales department to ensure the orderly management of the market environment in the jurisdiction.
4. Responsible for the timely collection, analysis and feedback of the first-line information in the sales market, prepare the rolling sales forecast of March sales according to the analysis results and regional promotion plan, and take full responsibility for the authenticity, accuracy, timeliness and effectiveness of the sales forecast.
Responsibilities of the sales manager. Cooperate with the company to make marketing strategic plans and provide suggestions and information support for major marketing decisions.
1. Cooperate with superiors to be responsible for the company's marketing strategic planning, and provide suggestions and information support for major marketing decisions.
2. Regularly and accurately provide information about sales, cost control, sales revenue and other information reflecting the current situation of the company's marketing work to the company's general manager and administrative human resources department, and provide information support for the company's major decisions.
3. Organize the formulation and implementation of various sales management systems and regulations, and organize the establishment of a sales management system.
4. Under the leadership of the general manager of the company, work closely with all departments to complete the work.
5. Strictly abide by the company's rules and regulations, and set an example everywhere.
Second, organize the formulation of annual sales targets and plans, and subdivide the work target plan.
1. Make sales plans, determine sales policies and design sales models.
2. Participate in the formulation of annual sales targets and plans, submit them to the company leaders for decision-making, and supervise and inspect the implementation.
3. Organize the formulation of the company's sales management system, fully mobilize the enthusiasm of sales staff, establish a sound sales network, and improve the market share of products.
4. Divide into daily, weekly, monthly and quarterly plans according to the total amount, and submit them to the General Manager and Administration Department before the end of each month. How many tens of thousands have been quantified?
5. Deploy and supervise the implementation of sales targets and plans. At the beginning of each month, report to the General Manager and Administration Department 1-3 to summarize the implementation of the target plan of last month. The specific number of times it was completed.
Responsible for department management and improve execution.
1, build and train American guide sales staff, and improve the qualified rate of American guide sales staff. Make a training plan and train the American director 1 time every month to improve the sales ability of employees in this department in an all-round way. The training plan shall be submitted to the General Manager and the Human Resources Department in writing.
2. Make assessment plans at all levels of the department, manage and regularly assess the sales director, and assist the Human Resources Department in selecting, supplementing and developing the sales team.
3, cooperate with the product sales progress, formulate the department work plan, reasonable arrangement of department work.
4. Manage, check and evaluate the implementation of various work plans of employees in this department.
5. Make the service and delivery plan of the sales department, and make the internal bonus distribution plan.
6. Check the sales situation and sales commission of American directors every month, make statistics and input them into the computer, and report the relevant information to the administrative human resources department.
7. Carefully organize the sales department to deliver goods to different levels of stores in a planned way to improve the company's economic benefits.
8. Strictly control and check the information and products filled in by the sales director for errors and omissions, so as to correct them in time.
9. Every activity helps the sales director to formulate sales tasks and formulate corresponding reward and punishment systems according to the completion.
10, strictly control and gradually reduce sales expenses, save expenses and reduce sales costs.
1 1, understand the sales progress, understand the ideological trends of employees, organize meetings to communicate and boost morale.
Fourth, make a customer management plan, strengthen customer management, and feed back all questions raised by customers in time.
1. Make a customer management plan to ensure quality service for customers.
2. Responsible for organizing customer management and establishing product maintenance files and customer files.
3. Receive important customers, organize public relations activities and maintain good relations with customers.
4. Do a good job in customer measurement management, such as brand sales statistics and sales analysis of our company; Business analysis and guidance of customers; Do market observation from customers; Do promotion guidance for customers.
5. Be a good customer marketing consultant, such as: assisting in formulating customer sales policies; Support customer's sales plan (expanding customers, transferring customers, promoting micro-mall, etc.). ).
6. According to the sales plan, assist the sales director to organize regular sales activities, complete after-sales service guidance, and handle all problems complained by customers. Handle customer disputes in time, and report to the superior as soon as possible if they cannot be solved.
7. Handle customer complaints. Implement customer satisfaction survey and give timely feedback.
5. Strictly abide by the company's rules and regulations.
Six, complete other tasks assigned by the general manager.
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