Traditional Culture Encyclopedia - Hotel accommodation - There is a vegetable basket in a hotel in Zhejiang that says a crab 1. How do customers protect their rights?
There is a vegetable basket in a hotel in Zhejiang that says a crab 1. How do customers protect their rights?
Although we often say that we must be honest in doing business, it is a pity that the more honest businessmen are in reality, the more likely they are to be squeezed out of the living space and eventually go bankrupt. Honest businessmen stress honesty, which means spending more cost and less profit space, and naturally they have to compete with profiteers who are short of weight and short of weight.
Finally, after the professional inquiry of Boss Yang, the staff admitted that the crab was not heavy, but he said that it was because the new employee was not very skilled, and the weight of the crab basket was also included in the weighing. The crab bought by Mr. Yang was actually 6 kg 6 Liang and 7 kg 8 Liang, which cost tens of dollars more when settling accounts. Hotel staff said that they had personally apologized to Boss Yang and demanded triple compensation, but Boss Yang said that they didn't need compensation, but only needed to return the difference.
When the man checked out, he questioned that the scale of the merchant was still a fake scale, and there were not as many crabs as seven or two. He often eats crabs and can see how heavy they are at a glance. The customer questioned, and the boss was unhappy, insisting that the hotel was sold by the scale. No customer has ever doubted this hotel which has been open for many years. Today is the first time to see you. The man insisted that the merchant re-weigh the scale and fish out the biggest crab in the hotel, saying that it was only four or two with water. Seeing the figures on the weighing scale, the boss has a new reason, which is caused by improper operation of the hotel staff.
Customers toss about for a long time just to get their money back, and whether this 6.6 is the real weight of crabs, I believe only the store knows it. Word of mouth is slowly accumulated, and it only takes one dishonesty to destroy it. At one time, a city suffered the reputation of "high-priced shrimp". Is it necessary for "framing a crab" to make similar incidents happen again?
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