Traditional Culture Encyclopedia - Hotel accommodation - What should the waiter do when he is called into the room by a guest?
What should the waiter do when he is called into the room by a guest?
In foreign-related star-rated hotels, it is normal for guests to call waiters into their rooms, especially room attendants and room service attendants, such as room service.
According to the regulations, when entering a guest's room, you need to open the door without closing it, including when the guest is not in the room. For example, the room attendant needs to open the door and put the cleaning car in front of the door.
When the waiter enters the guest's room and the guest asks to close the door, the waiter should politely explain to the guest that the hotel has regulations that the door cannot be closed when entering the guest's room.
In addition, if it is not for work, the waiter is not allowed to enter the guest room. If the guest says it is private, then two waiters must enter the guest's room at the same time.
In addition, the waiter usually stands at the door of the guest's room when the guest asks to enter the room to handle things, unless he needs to enter the guest's room. However, the door is always open.
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