Why not change the sheets in a five-star hotel? Why are you afraid to drink the water in the toilet?

I saw a short video shot by an independent evaluation agency on the Internet. They tested five well-known five-star hotels in Beijing and found that bathtubs and toilet seats were not thoroughly cleaned, and some hotels did not replace sheets and pillowcases. Subsequently, the agency released the article "Five-star hotel, why not change the sheets", which quickly attracted people's attention to the sanitary situation of the hotel. Ordinary consumers will associate this with international metropolises, Beijing and five-star hotels, not to mention other second-and third-tier cities, ordinary budget hotels and more ordinary hotels ... Perhaps the conclusion is that "the hygiene of hotels is unreliable", just like restaurants, the so-called "out of sight is net".

Some online travelers who often stay in hotels are already airing their own "hotel strategy". In addition to choosing a hotel, some people even bring their own disposable toilet seats and disposable bath bags, which means that the hotel only provides "hardware" and all "software" can be packed and taken away or used at one time.

I am a frequent visitor to the hotel myself, but I am not as particular as others (being particular is right! But, I think, in domestic hotels, no matter five-star, three-star or ordinary, I didn't dare to take a bath, because I don't believe that the bathtub in the hotel will be thoroughly cleaned! Usually, disposable toiletries and shampoo and shower gel provided by budget hotels are not used because they don't believe in the quality of the products.

This is also an explosive performance of the "trust crisis" in the hotel industry. In consumers' usual cognition, "five-star hotel" is a high-rise and high-consumption place and a benchmark of hygiene. Even if you "don't change the sheets" and don't thoroughly clean the bathtub and toilet seat. Is there a royal law? Is there justice? How can people feel about three or four-star hotels, express hotels and budget hotels?

Yes, it's time for the entire hotel industry to take responsibility. Isn't "one household for one change" an industry standard? What does it have to do with the hotel grade? Can the hygienic standard of ordinary hotels be discounted? Can laws and regulations such as "Hotel Hygiene Standard" and "Regulations on Hygiene Management in Public Places" be exempted? !

Specific to the management of every hotel, every room and every bed, even if there are national regulations, industry supervision and hotel management, the cleaning staff who do specific things may be lazy. How to comprehensively improve the sanitary level of the hotel industry?

First-level supervision and inspection is one of the methods. For example, when consumers supervise the hotel, an official of a city health supervision office reminds consumers, "When entering the hotel lobby, you should observe whether there are stains on the ground and whether the overall environment is clean. When entering the guest room, mainly observe whether the countertops, mirrors, basins and bathtubs in the bathroom are clean, whether the bedding is hairy, stained and uneven, and whether there is an odor in the air. " For example, the hotel manager checks the cleaning work, and the competent authorities (including independent evaluation agencies) check the hotel ... forming the so-called closed-loop management.

The second method is the evaluation of independent evaluation institutions and the establishment of consumer evaluation system. The success of this independent evaluation agency has attracted the attention of relevant parties. According to Weibo, official of Beijing Tourism Development Committee, five hotels involved in the report have been interviewed. Now many consumers book hotels through the Internet, so it should be easy for consumers to evaluate hotels. If we can have an evaluation system like Taobao and hand it over to the market, it will be better to supervise.

Another way is to improve the professional quality of employees through education and training. Finally, tell a story about flushing the toilet:

The story happened in Japan in 1980s, and the hero was a girl named Seiko Noda. Noda Seiko 1983 graduated and found a white-collar job in the Imperial Hotel. During the training, the first job arranged by the hotel for her was to clean the toilet. This is a great challenge for Noda Seiko, who has been spoiled since childhood. The days seem to wander between hard work, patience, struggle and numbness until an elder's incredible behavior changes and accelerates her life direction.

Just as she became more and more sick, an elder came, picked up a rag and scrubbed the toilet again and again until it was white, clear and bright. Then he drank a glass of water with a teacup, giving Noda Yoshihiko the feeling that his predecessors were drinking a coke or a drink. Although the predecessors didn't say a word, they made Noda Seiko tremble from body to soul. After all, it's so shocking that you can drink toilet water. What else is this enterprise not worthy of customers' trust? If you do things impeccably, what is impossible?

1987, 27-year-old Seiko Noda was elected as the youngest county councilor in Qifu County; 1July, 998, he became the first post minister of Keizo Obuchi's cabinet and the youngest cabinet member in Japan.

The name of this story is "Do you dare to drink the water in the toilet? 》

Aside from water quality and other issues, if we can cultivate cleanliness that dares to drink the water in the toilet and can clean the cleanest airport in the world (Haruko Xinjin, China's name is Guo, and Haneda Airport in Tokyo is the author of "Don't worry about cleaning a room"), are there rooms that can't be cleaned? !

Bright eyes talk about the workplace, warm hearts talk about life Tintin ID:dsd555555