Traditional Culture Encyclopedia - Hotel accommodation - Should I pay for the oil on the hotel quilt?
Should I pay for the oil on the hotel quilt?
When guests check into the hotel, the contractual relationship between them has been established. From the point of view of contract equivalence, customers have the obligation to take care of the facilities and supplies provided by the hotel. If customers have abnormal wear and tear on hotel facilities during use, it will bring extra workload to the hotel; Then as a service provider, it is reasonable to negotiate with customers and charge a certain fee.
If you are not satisfied with the price charged, as consumers, you can also provide the specific situation to the Consumers Association, and the Consumers Association will come forward to coordinate and reach a price that is satisfactory to both parties. 1. The situation is that there is only a small drop of oil on the bed sheet, and no compensation is needed. The situation is that you got an oil stain on the sheet and need to pay for it, because such oil stain is not easy to clean. The situation is that the whole bed sheet is full of blood, completely scrapped, and must be compensated according to the original price.
Legal basis:
Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests disputes between consumers and business operators can be resolved through the following channels: (1) through consultation with business operators; (2) Requesting consumers' associations or other mediation organizations established according to law to mediate; (three) to complain to the relevant administrative departments; (four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; (5) bring a lawsuit to the people's court.
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