Traditional Culture Encyclopedia - Hotel accommodation - What does the hotel room attendant need to do?

What does the hotel room attendant need to do?

1. Clean the guest room. It should be noted that wet cloth generally wipes wooden furniture, while dry cloth wipes furniture made of metal and glass. Every small place is not immune. On the whole, the wiping sequence is cyclic. During the whole process, all kinds of furniture and utensils should be put back in place, and it is necessary to check how many daily necessities are consumed in the room.

2, very detailed things, such as the mobile phone should be placed in the middle of the bedside table, how to put the pen on the note paper and how to look sideways to see if the mirror is clean when cleaning it. , all need to be taken seriously in the whole cleaning process. After cleaning, the carpet should be cleaned with a vacuum cleaner. Here, the suction port of the vacuum cleaner should move along the direction of the arts and sciences of the carpet, so that the carpet can be cleaned without damaging it.

3. Make up the items consumed in the room. If there are any missing items, please record them and report them to the room attendant.

4. The domestic servant also learned that every employee should have a sense of safety, and the waiter should know the general knowledge of fire fighting. In addition, waiters should have a better understanding of the hotel environment and city, which will provide more unexpected services to guests and make them more satisfied.