Our hotel guests' laptops can't connect to our hotel's wired network.

Wireless networks are easy to search and automatically connect through laptops, so your guests can surf the Internet wirelessly.

But wired Internet access is a little more complicated. If the IP settings in your guest's local connection properties are automatically obtained, there is generally no problem; If you set the IP address, mask, gateway and DNS, you must ensure that it is on the same network segment as the wired network of your hotel, and the DNS should be set to the DNS of your city.

The easiest way is to ask your guest to set all IP settings in his local connection properties to automatic acquisition.