Which department does the hotel cashier belong to? What are the responsibilities?

1. The cashier’s department is the finance department, and his direct superior is the front office supervisor.

2. Hotel cashier job responsibilities: obey the work arrangements of the front desk foreman, and provide first-class reception services to guests in accordance with prescribed procedures and standards.

3. Be prepared before work, carefully check whether computers, printers, calculators, currency detectors, credit card (Credit Card) POS machines, card printing machines, scanners and other equipment are working properly, and make Good cleaning and maintenance work.

4. Understand the room status and guest room conditions, actively and enthusiastically promote guest rooms, understand the guests scheduled to leave on the day, meeting and banquet notices, and confirm their payment methods to ensure accurate check-in and checkout.

5. Quickly and accurately handle the procedures for room extension, room change and check-out for guests. When booking a room, take the initiative to explain the price to the guest to avoid misunderstandings and complete guest verification procedures. and room registration.

6. Accurately and skillfully collect cash and checks from guests, print various guest bills, settle accounts for guests promptly and accurately and issue invoices according to guests' reasonable requirements.

7. Be proficient in hotel-related knowledge and strictly abide by various systems and operating procedures.