I asked a question about breakfast on the executive floor.

1, this question is very good, which shows that you are a person who is good at finding problems, and also a person who actively tries to find ways and has the potential of a manager.

Because your room rate includes breakfast, you should "share" it with the restaurant. At the time of booking and check-in, the front desk should mark and distribute the meal rolls. Eating rice rolls can avoid some problems. ) When you receive the paper, just divide it again.

3, "but for various reasons" not to go, this is also a problem.

Why not go? Is it because there is no coffee shop, or is there another reason?

Why not a coffee shop? This leads to another question-whether the breakfast positioning of the executive lounge needs to be improved in quality and category, which needs to be solved by the management of the hotel catering department.

4, "distribution" is a benign development, how much is not important, what needs to be affirmed is the cost paid and the service of personnel. Both income and cost belong to the hotel, so we can't narrowly pursue the income of one department and think that the guests are running away, not to mention that the guests are not at fault.

This topic also illustrates a problem-there is something wrong with the setting of your product "room rate includes breakfast". We can discuss it further when there is an opportunity.