Traditional Culture Encyclopedia - Hotel accommodation - The difference between a concierge and a doorman

The difference between a concierge and a doorman

The concierge is the janitor.

Open the door for the guests, take the luggage, open the umbrella and guide the guests. Although it seems that concierge is the lowest level of work, you should know that concierge is the first person to deal with guests. Service is good, guests tip, and concierge knows best. You can be promoted to foreman, supervisor and front office manager in the future, which is an important position in the hotel industry.

The main job of the doorman is to open the door for guests entering and leaving the hotel, call a car, open the door, help guests get on and off and load and unload luggage. Concierge is an indispensable department in a well-equipped hotel.