Traditional Culture Encyclopedia - Hotel accommodation - What brand of coke machine is better?
What brand of coke machine is better?
Our store bought coke machine from this company on April 25th, 20 16. Because we used their syrup to return the plane, we also used their syrup together. Then the nightmare began. The machine that was sent back looked very old, with loud starting sound and vibration, but it was too late for us to start business, so we didn't care. After using it, no matter how you adjust the taste, the drink tastes wrong. I contacted him for a week or so, and sent it to adjust the taste after sale, but it still didn't adjust well. They said that there was something wrong with the syrup pump and asked the manufacturer to issue a new syrup pump, and waited for half a month before sending it back for replacement. However, only cola can still be drunk, while the other two Melinda and Qixi can't. We can only sell coke, but the other two can't. So it took a month to go, and you said it wouldn't delay business. Just less than half a month, the water in coke machine water storage tank overflowed inexplicably. After contacting them, it took about 10 days to send their maintenance personnel to deal with it. During this period, we have to drain the water in coke machine storage tank every day before we can use it normally. However, the good times did not last long. After half a month, the water in the water storage tank overflowed for no reason, indicating that the last problem has not been completely solved. This time they asked us to send the machine back to their shop for free treatment. At that time, we felt that although the product had many quality problems, it was ok after sale, except that it was not timely, at least the problem was solved! Who knew we were naive? First, we always shirk our responsibility and don't pick up the plane when the goods arrive. Later, when we brought it back, we said that logistics had damaged the inside of the machine and needed us to pay for maintenance. I made a lot of phone calls and asked them why they took the machine back. Since they didn't check it back, should we also buy this order? But we finally compromised and paid a maintenance fee of 1000 yuan. Because we were exhausted with them, we were waiting for coke to be sold in our shop! The quality problem of coke machine should be dealt with first and then half a year. During the period, there were no problems such as coke machine drinks for dozens of times. We all figured it out ourselves and exchanged the pump heads they sent back and forth. At present, only cola can be sold, and the taste of the other two drinks is always unsatisfactory. You all talk about the 900 yuan deposit paid by Taobao, the 8500 yuan received by logistics after receiving the goods, and the coke machine value of returning the money with syrup?
In July, their company offered free filling of syrup. We bought it and sent two gas cylinders with coke machine. Because it was a little far, it was not easy for us to fill it back and forth with two gas cylinders. At this time, Li Zhiheng, who is in charge of our business in his company, said that he could pay a deposit of 65,438+0,000 yuan and borrow two cylinders from his company. When we don't use gas cylinders, we can always send them back for a refund. We thought this suggestion was good, so we adopted it and used it until June 2065438+2007. During the period, many customers told us that our coke was not good, and we could have ignored it because the newly opened store had a large flow of people. After all, their Jiaozuo Pepsi syrup 240 is cheaper than other Pepsi syrups on the market, and it can be returned. However, with the decrease of tourists, we began to solve this sluggish business situation from all aspects, and changing coke syrup was put on the agenda. We told their company about this idea and said that we would change the syrup. Of course, their natural gas will not be supplied to us any more. The return of the two cylinders we borrowed before has become a big problem for us. They started all kinds of shirking, refusing to return or paying less deposit. After being rejected by us, they said that the taste of their syrup had changed. Let's have a try. If we are not satisfied after the trial, we will return the cylinders in full. We tried to send another one with the same taste. After contacting them, we said we'd better send the gas bottle back. They will refund the deposit to us after receiving the cylinders. Because of the lessons of previous cooperation, we dare not trust them. Things dragged on from 65438+ 10 to April 9, and they asked 1000 yuan to be collected by logistics in the form of collection. Let both sides rest assured. We feel that we are finally looking forward to the dawn. In fact, the more disgusting thing is yet to come. On April 10, we sent the gas cylinders to the logistics for collection 1000 yuan. Five days later, on April 15, after the cylinder was sent to Zhengzhou, no one came to pick it up. Logistics contacted them and said they wouldn't get it. We contacted them and didn't answer the phone or pull the plug at all. There's nothing we can do. Time passed on April 22nd, and we found their company managers, Feng Hsu and Li Yingying, and the after-sales telephone number. The phone numbers of five people in their company all kicked us like a ball and pushed us down. They said that we stopped using their syrup last July, and they agreed to return the gas cylinders. We have been delaying the return of goods and are now returning them. The gas cylinder has passed the inspection, so we don't return it. They are talking nonsense. I sent the deposit payment records of gas cylinders and the transaction records of syrup transactions to their managers, investors and shareholders. They even asked us to find a party to solve the problem. They knew for a long time that Li Zhiheng, the client of their company, hacked our phone, and if not, refused to answer it. Their leaders don't care. What credibility do you think such a company has? This is a liar's nest.
Today, 2065438+April 28th, 2007, they all stopped answering our calls, so we were blocked from sending WeChat to vent our anger. We can afford 1000 yuan. 10000 yuan garbage coke machine, we are also waiting for it to shut down at any time. Such a high-quality product can only produce three cokes when it has minor problems, and it is very likely that the current mixer will break down at any time. However, in order to prevent more people from being cheated by quilt companies and suffering losses from being cheated by liar companies. End this experience. Warning the public. I have screenshots of their transaction records and some WeChat chats to solve problems. There is evidence, and there are no false words.
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