Traditional Culture Encyclopedia - Hotel accommodation - What problems do hotel room managers usually encounter? Waiting online. Thank you all.

What problems do hotel room managers usually encounter? Waiting online. Thank you all.

1, the guest room staff is not in place.

2. Employees' business skills need to be improved.

3. Staff training has not been effectively carried out.

4. The hardware facilities of the hotel room need to be maintained.

5, the front office, sales, engineering and other departments and room communication is not smooth.

6, guest complaints

7, department heads, foreman grass-roots management level is not high.

8. There is something wrong with the hotel salary system: low welfare benefits cause frequent employee turnover.

9. The service level and quality are mixed, and the sanitary quality of guest rooms is poor.

10, room rate income, low room occupancy rate. . .

I have been engaged in the management of hotel room service department for more than 20 years. Welcome to communicate.