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Tourism Safety Production Responsibility Letter
Tourism safety production responsibility letter (selected 5 articles)
In real society, responsibility letters are used in many places. By signing a responsibility letter, we can clearly understand ourselves responsibilities and responsibilities. Want to learn how to write a responsibility letter but don’t know who to ask? Below is the tourism production safety responsibility letter I compiled. You are welcome to learn from it and refer to it. I hope it will be helpful to everyone.
Tourism Safety Production Responsibility Letter 1
In order to conscientiously implement the "Safety Production Law" and "Tourism Law", adhere to the policy of "safety first, prevention first", and effectively strengthen In order to ensure the safe operation and management of travel agencies, implement the safety production responsibility system, and effectively curb the occurrence of tourism safety accidents, the Tourism Bureau decided to sign a xx annual travel agency safety management target responsibility letter with travel agencies within the administrative region.
1. Responsible objects
Travel agencies that are licensed by the tourism-administrative department, issued a business license, registered by the industrial and commercial department, and issued an industrial and commercial business license.
2. Responsibility objectives
(1) Equipped with safety production management personnel (organizations)
1. According to the "Work Safety Law", travel agency employees must exceed If there are 300 people, a safety production management organization shall be set up or full-time safety production management personnel shall be assigned; if there are less than 300 persons, a safety production management institution shall be equipped with full-time or part-time safety production management personnel.
2. According to the provisions of the "Production Safety Law", the main person in charge and the production safety management personnel must have production safety knowledge and management capabilities corresponding to the business activities they are engaged in.
(2) Strictly implement laws and regulations on tourism safety
1. In accordance with the provisions of the "Tourism Law", strictly implement laws, regulations, national standards and industry standards for production safety management and fire safety management standards, have corresponding safety production conditions, and formulate tourist safety protection systems and emergency plans.
Carry out regular emergency rescue skills training for tour guides and other practitioners who directly provide services to tourists, conduct safety inspection, monitoring and evaluation of the products and services provided, and take necessary measures to prevent hazards.
Organizations that receive tourists such as the elderly, minors, disabled people, etc. should take corresponding safety measures.
2. During tourism activities, provide the following instructions or warnings to tourists in advance in a clear way:
(1) Correct use of relevant facilities and equipment.
(2) Necessary safety precautions and emergency measures.
(3) Business and service places, facilities and equipment not open to tourists.
(4) Groups not suitable for participating in related activities.
(5) Other situations that may endanger tourists’ personal and property safety.
3. After an emergency or travel safety accident occurs, travel agencies should immediately take necessary rescue and disposal measures, perform reporting obligations in accordance with the law, and make appropriate arrangements for tourists.
(3) Standardize the operation of tourism business
According to the "Tourism Law", travel agencies should strictly abide by the following regulations:
1. Travel agency business shall not be rented or lent. business license, or illegally transfer the travel agency business license in other forms.
2. Pay a tourism service quality deposit in accordance with regulations, which will be used to compensate for damage to tourists’ rights and interests and to advance emergency assistance fees when tourists’ personal safety is in danger.
3. Information released by soliciting and organizing tourists must be true and accurate, and false propaganda and misleading tourists are not allowed.
4. Organize and receive tourists, and shall not arrange visits or participate in projects or activities that violate my country's laws, regulations and social ethics.
5. It is not allowed to organize tourism activities at unreasonably low prices, defraud tourists, and obtain kickbacks and other illegitimate benefits by arranging or paying for additional travel projects. Organizations that receive tourists are not allowed to provide guidance on specific shopping venues, or arrange additional paid tours. Exceptions may be made by mutual agreement or at the request of the tourist, and will not affect the itinerary arrangements of other tourists.
6. When organizing a group to go out of the country or organizing to receive a group for inbound tourism, a team leader or tour guide should be arranged to accompany the group throughout the entire process in accordance with regulations.
7. When engaging in business activities, tour guides and group leaders should wear tour guide certificates and group leader certificates, abide by professional ethics, respect tourists’ customs and religious beliefs, and should inform and explain the norms of civilized tourism behavior to tourists and guide them Tourists should travel in a healthy and civilized manner and discourage tourists from violating social ethics.
Tour guides and team leaders shall strictly implement the travel-itinerary, and shall not change the travel-itinerary without authorization, shall not ask for tips from tourists, shall not induce, deceive, force or force tourists in disguised form to make purchases or participate in separately paid tours. project.
8. When organizing and arranging tourism activities, a contract should be concluded with tourists. Package travel contracts must comply with the provisions of the Tourism Law.
9. Travel agencies should provide tourists with a travel itinerary before the travel itinerary begins.
10. If another travel agency is entrusted to sell package tour products as an agent and concludes a package tour contract with tourists, the basic information of the entrusting agency or agency shall be stated in the package tour contract.
11. Tourists participating in group tours are reminded to take out personal accident insurance in accordance with regulations.
12. When entering into a package tour contract, tourists shall be informed of the following matters:
(1) Situations in which tourists are not suitable for participating in tourism activities.
(2) Safety precautions in tourism activities.
(3) Information that travel agencies can reduce or reduce liability according to law.
(4) Tourists should pay attention to the relevant laws, regulations, customs and habits of the tourist destination, religious taboos, activities that are not suitable to participate in according to Chinese law, etc.
13. To operate high-risk tourism projects such as high-altitude, high-speed, water, diving, and adventure, an operating license must be obtained in accordance with relevant national regulations.
14. Purchase travel agency liability insurance as required. When operating high-risk tourism projects, liability insurance must be purchased as required.
15. Ensure that the services provided meet the requirements for protecting personal and property safety.
16. Operators who choose to provide transportation, accommodation, catering, entertainment and other services to tourists should comply with the requirements stipulated in laws and regulations and perform their obligations in accordance with the contract.
17. When organizing and receiving inbound and outbound tourism, if tourists are found to be engaging in illegal activities or violating legal provisions, they must promptly report to the public security organs, tourism authorities or my country’s overseas agencies.
This target responsibility letter is made in triplicate, one copy will be filed with each provincial and municipal tourism bureau, and one copy will be retained by the travel agency.
Supervisor:
Responsible person:
Tourism Safety Production Responsibility Letter 2 on x, month x, 20xx
In order to implement " "Safety first, prevention first, comprehensive management" policy, improve and implement the safety production responsibility system, eliminate major accidents, avoid and reduce various tourism safety accidents, in accordance with the "Work Safety Law" and "Shandong Province Safety Production Regulations" In accordance with the requirements of the Municipal Tourism Service Commission and the High-tech Zone Management Committee on the safety production management objectives of the tourism industry, the High-tech Zone Tourism Service Office signed the following tourism safety production goal management responsibility letter with each tourism enterprise within the zone.
1. Goals
1. No fatal accidents due to corporate employee liability will occur. Tourist star-rated hotels will not cause guest fatalities or direct economic losses of more than 300,000 yuan.
2. In the process of organizing travel, travel agencies will not cause accidents that cause the death of tourists or direct economic losses of more than 300,000 yuan due to improper organization.
3. There will be no fatal accidents at tourist attractions or accidents involving direct economic losses of more than 300,000 yuan.
4. Implement the "Regulations on Comprehensive Management of Social Security in Shandong Province" and avoid comprehensive social security incidents with major impact.
2. Responsibilities
In order to achieve the above goals, all tourism enterprises must take effective measures to effectively perform the following responsibilities:
1. Conscientiously implement the "Safety in Production" "Law", "Shandong Province Safety Production Regulations" and other safety production laws, regulations, policies and work requirements. Tourism enterprises have clear production safety goals and effective measures.
2. Establish and improve various safety production rules and regulations of the enterprise, and ensure that safety production work is planned, implemented and summarized. Implement the company's full-time and part-time safety management personnel and responsibilities.
3. Establish and improve the safety production responsibility system within the enterprise. In accordance with the principle that the person in charge of the enterprise is the first person responsible for safety production, sign safety production responsibility letters layer by layer, and implement the safety production responsibility system at all levels and at all levels within the enterprise. Safety production responsibilities of the position.
4. The tourism products and services provided by tourism enterprises should be responsible for the personal and property safety of guests and comply with the requirements of relevant safety standards.
5. Carry out various forms of tourism safety publicity, education and training activities, carefully train employees on safety knowledge and rescue knowledge as required, and improve the safety awareness and safety quality of tourism employees. Actively carry out publicity and education on public tourism safety and make efforts to improve the safety quality of the entire people.
6. Carefully organize and carry out safety production inspections within the enterprise, and promptly rectify potential accident hazards discovered during inspections. Once a travel safety incident occurs, we must promptly cooperate with relevant departments to investigate, handle, and properly handle the aftermath.
7. Do a good job in the prevention of tourism production safety, establish and improve the emergency rescue system and tourism production safety guarantee system, and conduct timely drills to improve the ability to prevent accidents.
8. Report accidents and major accident risks that occur in the tourism enterprise to relevant departments in a timely and accurate manner.
3. Performance period
From the time of signing this responsibility letter to the signing of the responsibility letter in the next year.
Responsible person:
Date: Tourism Safety Production Responsibility Letter 3, x month x, 20xx
In order to further implement the principle of "safety first, prevention first" ” policy, fully implement the safety production responsibility system of Yangzhou travel agency business units, strengthen safety management, effectively curb the occurrence of serious and major accidents, maintain the normal operation, work and life order of the entire system, and ensure the safety of people’s lives and national property 'Safety, in accordance with the State Council Order No. 302 and the requirements of the provincial and municipal governments on establishing a safety production responsibility system, the 20xx "Travel Agency Safety Responsibility Letter" is issued as follows:
1. Responsible objects
The legal representative of each international and domestic travel agency is the first person responsible for tourism safety work, and the general manager is the person directly responsible and has overall responsibility for the safety work of the unit.
2. Responsibility Objectives
1. Conscientiously implement the party and state’s guidelines, policies, laws, regulations and technical standards on production safety, formulate the annual plan for production safety of the unit, and coordinate As an important agenda item for this unit, we hold at least one regular safety work meeting every quarter to study and solve major issues in tourism safety work; we organize at least one comprehensive safety self-examination every quarter, especially before Golden Week. All safety work must be recorded in writing, safety files must be formulated, and implemented by everyone.
2. Establish a safety leadership organization. Each unit should adjust its safety management organization in a timely manner based on personnel changes, and assign dedicated personnel to take specific responsibility to ensure that work is not affected. In the event of a serious or particularly serious accident, liability will be strictly investigated in accordance with State Council Order No. 302 and relevant laws and regulations.
3. Establish and improve the safety management mechanism of "safety self-examination, self-correction of hidden dangers, self-responsibility, and acceptance of supervision". It is necessary to conduct a general survey, registration, and filing of various accident hazards in the operation of travel agencies, and Make rectifications in a timely manner and achieve the goal of eliminating hidden dangers through rectifications. If it is difficult to rectify at the moment, effective monitoring measures must be taken. A complete report must be provided after the hidden dangers are rectified.
(1) The operation of travel agency sales departments must abide by the "four unifications" principle, which means unifying the personnel management system; unifying the financial management system; unifying group activities and tour guide arrangements; and unifying travel routes and products. The sales department of a travel agency is not allowed to carry out tourism business independently. The travel agency's corporate seal must be used in the group contract used to recruit and receive tourists, and the seal of the sales department is not allowed. The establishment and closure of travel agency sales departments must be subject to a strict reporting system, and must be reported to the local county (city) district tourism bureau and the Yangzhou Municipal Tourism Bureau at the same time. The sales department of a travel agency must sign a safety responsibility letter with the head office.
(2) Travel agencies must sign standard travel contracts with tourists; they must not engage in any form of contracting and affiliation, operate beyond the scope, and may not illegally transfer or transfer the travel agency business license in disguised form; they must not entrust non-travel agency units or Any personal agency or disguised agency for tourism business (no foreign agencies stationed in Quanzhou may be entrusted to operate tourism business).
(3) Travel agencies should standardize travel agency team files.
The travel team file must list the information items by serial number, including: the travel contract signed with the tourists; registration instructions; team plan (including itinerary, tourist list, etc.); team dispatch order, and the pick-up (group) tour agency, Originals and copies of faxes to and from hotels; originals and copies of quotations and price-fixing faxes from tourists; cost accounting sheets for single tours; group orders from societies (groups); tourist feedback forms; financial settlement sheets; all-accompanying memoranda; others Information that should be archived.
Responsible person:
Date: Tourism Safety Production Responsibility Letter 4, x month x, 20xx
In order to conscientiously implement "safety first, prevention first" "Principle, do a good job in all tasks related to the personal safety of employees of the textile company, prevent all safety accidents during employees' travel, and ensure that employees are safe and happy during travel. The safety responsibilities during travel are specially formulated as follows. Please follow the requirements Do a good job of supervision and self-protection.
1. Before traveling, carefully study relevant travel safety knowledge and master the necessary safety knowledge.
2. Comply with various laws, regulations and regulations during travel, and achieve civilized and safe travel.
3. Pay attention to food hygiene and maintain good eating habits.
4. Choose a safe place to stay and keep your personal valuables properly.
5. Consciously abide by traffic rules, pay attention to traffic safety, and do not carry dangerous goods and contraband when taking transportation.
6. Choose safe entertainment venues, abide by safety rules and take insurance measures when participating in various activities; do not enter various illegal entertainment venues.
7. During the tour, if employees want to move alone, they must obtain the consent of the leader, and inform the leader of their whereabouts and return time. If there is any situation, they must report it in time.
8. Do not participate in various feudal superstitious activities and illegal gatherings, and resolutely resist all illegal activities that endanger society.
9. During the tour, the department leader is the first person responsible for safety, and the team leader has the supervisory responsibility. All employees are responsible for all safety accidents that occur during the tour.
Company representative:
Department representative:
20xx year x month x day;
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