Traditional Culture Encyclopedia - Hotel accommodation - Three main bodies of hotel front desk

Three main bodies of hotel front desk

Information service, reception service, luggage service.

The floor attendant should be responsible for organizing the reception service on the floor, arranging the cleaning order and work quota of the cleaning staff according to the room conditions, mastering the guest status on the floor, providing quality service to the guests at any time at the request of the guests, being responsible for seeing them off, handling the entrusted matters of the guests and other related matters.

The development of service desk design in star-rated hotels is constantly updated. The service desk design of different star-rated hotels mainly focuses on highlighting its own characteristics, economy, safety, distinctiveness, efficiency and aesthetics.