Traditional Culture Encyclopedia - Hotel accommodation - Summary of hotel safety work
Summary of hotel safety work
A period of work ended inadvertently. After a period of accumulation and precipitation, we have made great progress and changes, and we need to write a work summary seriously. So how do you write it? The following is a summary essay (6 general remarks) of hotel security work carefully arranged by me, hoping to help everyone.
Summary of Hotel Security Work 1 1. Parking lot management
One is to limit the number of parking spaces by charging parking fees, so that the limited parking spaces can park an appropriate number of vehicles, and the vehicles inside the unit should occupy as few parking spaces as possible, and the vehicles outside the hotel should be controlled to enter the parking spaces. Secondly, the parking lot security guards have been trained to work hard.
Second, the fire safety management
Fire fighting has always been the top priority of all work. In order to ensure the safety of the hotel, we should lead the central control and internal security personnel to conduct a comprehensive and detailed fire inspection, and immediately eliminate the fire hazards found in the inspection and report them. In addition, it is necessary to strengthen the fire safety training of the central control personnel and learn the hotel's fire emergency plan: train all hotel employees in the use of fire extinguishers, fire alarm methods and common sense of safe evacuation and emergency escape.
Third, the safety monitoring management
According to the job responsibilities, the dynamic picture is closely monitored for 24 hours, and the internal security personnel will regularly and irregularly patrol key areas and floors to ensure the safety of guests and hotel property.
Fourth, safety management.
Cooperate with learning the contents of the documents of Beijing Public Security Fire Brigade and Dongcheng District Fire Safety Committee, do a good job in fire prevention and control this winter and next spring, formulate various emergency plans suitable for the nature of the hotel, effectively prevent fire accidents, ensure fire safety in important seasons and the upcoming Spring Festival, and cooperate with the fire brigade's inspection to find, deal with and hide anything in time.
Finally, I believe that through our joint efforts, strengthening all aspects of management and standardizing all management work will certainly promote the development of the company's business, improve the company's economic benefits, and create a safer, more comfortable and satisfactory rest and entertainment environment for guests.
Summary of hotel security work 200 1 year has passed quietly in the busy, and the hotel business has changed with each passing day since this year, especially at the end of the year. With the correct guidance of hotel leaders and the concerted efforts of all departments, our department successfully completed various tasks and indicators in 20xx; Try our best to prevent and stop some illegal and criminal acts, avoid or reduce the occurrence of natural disasters and accidents, and provide a strong guarantee for the normal operation of the hotel. I'll give you a brief report on the work of the security department of xx Jiaheng Lanting Hotel.
Security is the most direct window and facade of the hotel. Therefore, in xx, the department's business training and military training for all staff: forging camp twice, teahouse employees 1 time, and new employees 1 time; Fire safety is the top priority of hotel safety work. Therefore, in xx year, the department conducted 30 fire-fighting trainings, with an average of 2.5 times per month, family banquet fire-fighting trainings 1 time, evacuation drills 1 time, forging camp fire-fighting trainings twice, and hotel staff fire-fighting drills twice, which effectively guaranteed the fire-fighting safety of the hotel. Public security: the case of car theft 1 was arrested in xx, and the case of battery car 1 was handed over to the municipal police station for handling; According to the requirements of the superior, the hotel has divided 160 parking spaces, which will inevitably lead to the shortage of hotel operators. In xx, our department assisted the restaurant to operate 432 people, effectively provided manpower support for the front-line operation departments, and successfully completed various reception tasks.
Looking back on the past year, the achievements of this department are indelible, but at the same time, it also exposes the shortcomings of this department. Safety awareness needs to be strengthened, and preventive measures need to be further improved. It has not reached the level of mass prevention and treatment, and the service awareness of individual security guards is still relatively weak. Can not well reflect the service level of our hotel. In the next year, our department will make persistent efforts to complete every task assigned by our superiors on the premise of doing our job well, and contribute to the glory of Jiaheng Lanting Hotel.
Summary of Hotel Security Work 3 20xx In March, with the concern of hotel leaders and the cooperation of various departments, the security department did some work in strengthening hotel security management, perfecting the system and security patrol inspection. At present, there are 1 1 employees in the security department, and no one left in March. According to the needs of the hotel's public security and fire fighting work, the security department conducted two fire fighting knowledge trainings, 1 fire drills, two regular inspections of fire hydrants and fire extinguishers, and the filling of fire extinguishers in March. The hotel fire protection archives were established, and the three-level safety management target responsibility book was implemented according to the principle of "who is in charge, who is responsible". At present, a fire prevention Committee is being set up, including managers of various departments, and a hotel voluntary fire brigade is being set up. Let everyone have a burden on their shoulders, feel safe in their hearts and ensure the safety of the hotel.
Work plan for April
1. The Security Department takes the concept of "new image change", highlights the word "change" and establishes a new image of the Security Department.
2. Cooperate with the Human Resources Department to conduct pre-job fire safety training and assessment for new employees. Those who fail the examination are resolutely not allowed to take up their posts. And organize a full-time fire safety training every quarter.
3. The position should be established first and then rotated. Make security personnel familiar with the situation of this position. Then carry out post rotation, so that everyone is familiar with and competent for the work of each post, specializing in multiple functions and developing in an all-round way.
4. Strengthen internal assessment and implement the last elimination system. Combined with the assessment standards formulated by the hotel, the employees of each department are assessed. Those with the lowest assessment score for three consecutive months will be laid off. Personnel are supplemented by recruiting high-quality veterans or personnel with good quality image.
5. Pay more attention to employees' ideas, communicate frequently, care for and care for employees. Talk to some poor employees individually, help them, find out the existing problems and encourage them to improve the service quality by leaps and bounds.
Summary of Hotel Safety Work In April and May, according to the work plan made by the hotel leaders last month, combined with the actual situation and work plan of our department, we strengthened the training and management of the department closely around the hotel operation safety, which is summarized as follows:
I. Internal management
In May, due to the shortage of personnel and some problems in department management, the department management was lax. Its department staff pay more attention to its weaknesses, which leads to the decline of management level. With the care and support of hotel leaders, the department adopted the methods of organizing individual conversations, communicating ideas, increasing the recruitment and training of junior managers, and stepping up the elimination of those who are lax in discipline and disobey management, thus eliminating the phenomenon of lax discipline to a certain extent and standardizing the management of the department.
Second, safety management
This month, in terms of fire safety management, according to the requirements of Ya 'an Fire Brigade on hotel standardization, standardization and unification, our department changed and made the system card and inspection record form. Intensify the fire safety inspection, rectify the existing fire safety hazards in time, and never delay or lag. Two potential safety hazards in this month have been rectified in time. In the aspect of public security and daily safety management, the key areas of the hotel are monitored and patrolled, the departments with hidden dangers in public security are strengthened and some suggestions applicable to safety are put forward, so as to prevent problems before they happen and the safety management is relatively standardized.
Third, the training work
In May, due to the shortage of personnel, the training work of this department lagged behind. The method of on-the-job training for new employees is not very effective, especially the details are not detailed enough, the training time is not enough, and the chain reaction affects the work. In the next training work, in view of the shortcomings in the training work, do a good job in the details of the training work, strengthen the training work and do a good job in the training work.
Fourth, the existing problems
1, lack of management responsibility, management ability needs to be strengthened.
2, the department staff shortage, resulting in management and training lag.
Summary of hotel security work 5 1 year passed quietly in the busy, and the hotel business has changed with each passing day since this year, especially at the end of the year. With the correct guidance of hotel leaders and the mutual cooperation of various departments, our department successfully completed various tasks in 20xx.
Work indicators; Try our best to prevent and stop some illegal and criminal acts, avoid or reduce the occurrence of natural disasters and accidents, and provide a strong guarantee for the normal operation of the hotel. Let me briefly report on the work of the security department of 12 Jiaheng Lanting Hotel. work summary
Security is the most direct window and facade of the hotel. Therefore, in 12, the department's business training included two military trainings in forging camp, teahouse employees 1 and new interns 1. Fire safety is the top priority of hotel safety work. Therefore, in 12, the department conducted 30 fire-fighting trainings, twice a month on average, 1 family banquet fire-fighting trainings, 1 evacuation drills, 2 fire-fighting trainings in forging camps and 2 fire-fighting drills for all hotel staff, which effectively guaranteed the fire safety of the hotel. Public security: in 12, car theft cases were arrested 1, and battery car cases 1 were handed over to the municipal police station for handling; According to the requirements of the superior, the hotel has 160 parking spaces, which will inevitably lead to the phenomenon of insufficient manpower. 12 years, our department assisted restaurants to run dishes for 432 times, effectively providing human support for front-line operation departments and successfully completing various reception tasks.
Looking back on the past year, the achievements of this department are indelible, but at the same time, it also exposes the shortcomings of this department. Safety awareness needs to be strengthened, and preventive measures need to be further improved. It has not reached the level of mass prevention and treatment, and the service awareness of individual security guards is still relatively weak. Can not well reflect the service level of our hotel. In the next year, our department will make persistent efforts to complete every task assigned by our superiors on the premise of doing our job well, and contribute to the glory of Jiaheng Lanting Hotel.
Summary of hotel safety work. The security work in the first half of the year has ended. Our security department closely revolves around the central work of the hotel, actively innovates and constantly improves with a solid work style and pragmatic work attitude, and has completed all tasks in an all-round way, making due contributions to the smooth completion of all objectives of the hotel. Generally speaking, our work has many good aspects, but there are also many shortcomings. The work in the first half of this year is summarized as follows:
First, the assessment indicators have been fully completed.
Under the guidance of hotel leaders at all levels and with the joint efforts of all staff, our security department successfully completed the security task. No major accidents occurred, and all departments of the hotel were trained in fire safety. It really played the role of escort.
Second, establish and improve the performance appraisal system.
The implementation of performance appraisal is the need for our hotel to strictly manage enterprises and strengthen management, and it is a strong foundation for implementing the target responsibility system. Combining with its own characteristics, our department directly links employees' salaries and bonuses with their personal work performance, and constantly improves the incentive mechanism to give play to employees' work enthusiasm and creativity. There are many touching examples. Our employees always stick to the front line to ensure the personal and property safety of our guests. While employees take the hotel as their home, the department also insists on being close to and caring for employees, anxious about their worries and thinking about their thoughts.
Three, strengthen management, continuous learning and training.
Nowadays, the competition for talents in the tourism service industry is particularly fierce. Only when the hotel is full of excellent personnel can the management of the hotel flourish. While retaining outstanding talents, the department has strengthened the training for all employees. Has conducted two relatively concentrated theoretical and practical training. After each morning shift, no one left, but took the initiative to stay and train.
Through the training and retraining of employees, the knowledge of hotel awareness, etiquette, public security and fire fighting has been strengthened. The post operation was further standardized, and the standards were unified in view of the shortcomings of individual personnel in commanding vehicles and opening and closing doors. The concept of serving guests has been obviously strengthened, such as helping guests carry their luggage and taking care of handbags left in the parking lot. The guests praised the staff of the security department for their noble style, which won honor for our hotel and department.
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