Traditional Culture Encyclopedia - Hotel accommodation - What if a hotel guest falls in the shower and calls the front desk?
What if a hotel guest falls in the shower and calls the front desk?
1, first greet and apologize, and immediately arrange personnel to deal with it at the scene.
2. Understand the site situation and explain it in time; If you break it, send it to the hospital at once.
3, analyze the reasons, deal with the aftermath, to avoid excessive behavior on both sides.
4, service first, even endure abuse.
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