Urgent for human resource management system! !

Chapter II Job Responsibilities and Assessment Criteria

Gine Lee

1. Work out the departmental work plan, refine it to individuals, and divide the work among departmental personnel, supervise, inspect, assess, evaluate and cultivate, make departmental training plans and organize relevant studies. (10)

2. Recruitment management: according to the company's strategic planning, formulate the company's human resources development plan, annual personnel demand and recruitment plan. Recruit according to the plan and the actual needs of the company, decide on the recruitment and selection of employees below the supervisor level (inclusive), and conduct preliminary examination of employees above the supervisor level. (10)

3. Training and development: according to the company's strategic planning, formulate the company's monthly employee training plan, organize its implementation according to the training plan, and supervise and inspect the implementation of the training plans of various departments. (10)

4. Salary management: formulate and implement the company's salary management system, and manage the monthly salary production and distribution. (10)

5. Performance appraisal management: formulate the company's performance management system, supervise, serve and guide the performance work, and communicate and guide the employees with poor performance. (20 points)

6. Employee labor relations management: (20 points)

1) Manage employee personnel files, social security, labor contracts, regularization, promotion/demotion, transfer, resignation and dismissal.

2) Accept employees' complaints and communicate and guide employees with problems.

7. System construction and operation: the operation, revision and perfect management of the system construction of all departments of the company. (5 points)

8. According to the on-the-job situation of employees, the monthly report of human resources shall be counted before the 3rd of the following month, and the monthly personnel management, performance and labor cost shall be summarized and analyzed. The monthly personnel management analysis report shall be released before the following month 15. (5 points)

9. Complete other tasks assigned by the competent leader. (10)

Numbering job responsibilities, quality and management requirements, time requirements and assessment measures

1 Make departmental work plans, refine the division of labor among individuals and departmental personnel, supervise, inspect, assess, evaluate and cultivate, make departmental training plans and organize relevant studies. The plan shall be implemented after being approved by the competent leader. According to the company system score:10; Do not score if it is not completed; Delay deduction 1 min/day; Department training is not assessed according to the system.

Recruitment management: according to the company's strategic planning, formulate the company's human resources development plan, annual personnel demand and recruitment plan. Recruit according to the plan and the actual needs of the company, decide on the recruitment and selection of employees below the supervisor level (inclusive), and conduct preliminary examination of employees above the supervisor level. 1. Post setting and staffing plan are reported. 2. Recruiters meet the needs of employers. The turnover rate during probation shall be controlled within 65,438+00%. According to the company's business plan and relevant company regulations, the score is 65,438+00; The employment demand issued by the competent leader shall be completed within the time specified in the process, and extra points shall be given according to the recruitment proportion; Recruitment quality meets the requirements, plus points in proportion; If there is no recruitment demand plan, extra points will be given according to the personnel reserve; Deduct 2 points for each increase of 10% during the probation period; Deduct 0.5 points/person for not training new employees; Deferred deduction 1 minute/day.

Training and development: according to the company's strategic planning, formulate the company's monthly employee training plan, organize its implementation according to the training plan, and supervise and inspect the implementation of the training plans of various departments. According to the training plan, guide and supervise all departments to complete the implementation in accordance with the relevant regulations of the company. Score:10; Do not score if it is not completed; Delay deduction 1 min/day; The supervision and inspection shall be carried out in accordance with the relevant system of the company.

Salary management: formulate and implement the company's salary management system, and manage the monthly salary production and distribution. Timely and accurate salary payment: 15 days; Payment score: 10 score; Do not score if it is not completed; Delay deduction 1 min/day; Deduct 0.5 point/place for data error.

5. Performance appraisal management: formulate the company's performance management system, supervise, serve and guide the performance work, and communicate and guide the employees with poor performance. Evaluate the performance of employees in each department every month and interview employees with poor performance. The performance summary will be reported for 5 days. Score: 20 points; Do not score if it is not completed; Deferred deduction 1 minute/day. 0.5 points/bit will be deducted for errors.

6. Employee labor relations management: 1) Manage employee personnel files, social security, labor contracts, regularization, promotion/demotion, transfer, resignation and dismissal. 2) Accept employees' complaints and communicate and guide employees with problems. The information is complete and completed within the time specified by the company system. Score: 20 points; Do not score if it is not completed; Deferred deduction 1 minute/day. Deduction1person who fails to collect, submit for approval and put on record as required;

7 system construction and operation: the operation, revision and perfect management of the system construction of various departments of the company. Timely, authentic, accurate and practical: 5 points according to the specified time; Do not score if it is not completed; Deferred deduction 1 minute/day.

According to the employee's on-the-job situation, the monthly human resources report shall be counted before the 3rd of the following month, and the monthly personnel management, performance and labor cost shall be summarized and analyzed, and the monthly personnel management analysis report shall be issued before the 3rd of the following month 15. Score the data accurately according to the specified time: 5 points; Do not score if it is not completed; Delay deduction 1 min/day; Deduct 0.5 point/place for data error.

Complete other tasks assigned by the competent leader. Improve the collaboration score at any time: 10; Assess according to the work scores of the cooperative departments.

Performance-oriented management

1, performance management (60 points):

(1) Track, warn, check, guide and assess the completion of key tasks in the company's business plan, monthly plans of all departments and supplementary tasks during the general manager's meeting. (20 points)

(2) According to the monthly inspection results and feedback from various departments, summarize and review the monthly assessment results of employees, and feed back the performance results according to the system requirements. (10)

(3) Summarize and analyze the results of monthly performance appraisal; According to the results of performance appraisal, interview and guide the corrective measures for those with poor performance; And according to the results of performance appraisal and interview guidance, issue a personnel analysis report. (20 points)

(4) Establish and improve employee performance appraisal files. According to the results of performance appraisal, put forward suggestions on employee performance rewards and punishments. (5 points)

(5) Accept and coordinate the handling of performance appraisal complaints. (5 points)

2. Enter the monthly assessment results into the annual assessment summary table for annual summary, and conduct an overall assessment every six months. (5 points)

3. Supervise, inspect, guide and evaluate the operation of the company's management system, collect, modify, review and prepare the revision system of each department every month, and supervise the implementation and operation of the new adjustment system. (10)

4. Supervise, guide and improve the implementation of the system and documents issued by the company. Preside over morning/night meetings, weekly/monthly meetings, success logs, etc. (15)

5. Complete other work arranged by the department manager. (10)

Serial number Work content quality and management requirements time requirements assessment methods

1 performance management tracks, warns, checks, guides and assesses the completion of key tasks in the company's business plan, monthly plans of various departments and supplementary tasks during the general manager's meeting. Check the time and quality as required, and give an early warning according to the task completion time. Score: 20 points; Incomplete or substandard quality does not score, and the delayed assessment is 1 minute/day.

According to the monthly inspection results and feedback from various departments, the monthly assessment results of employees are summarized and reviewed, and the performance results are fed back according to the system requirements. Report on time according to the performance management measures; If the data is true and accurate, report it before the 5th of each month:10; Error evaluation of data with 1 min/bit; Deferred assessment 1 minute/day.

Summarize and analyze the monthly performance appraisal results; According to the results of performance appraisal, interviews and corrective measures are conducted for those with poor performance; And according to the results of performance appraisal and interview guidance, issue a personnel analysis report. 1. Analyze the deviation of performance appraisal in the current month and put forward rectification opinions. 2, 80 points, 1, within one week after the examination results are signed and approved; 2. Score reported before15: 20 points; Do not score if it is not completed, and the assessment will be delayed 1 minute/day; If the quality is not up to standard, no score will be scored, and every 5 points will be evaluated as 1 point.

Establish and improve employee performance appraisal files. According to the results of performance appraisal, put forward suggestions on employee performance rewards and punishments. Timely and true implementation according to the company system: 5 points; Incomplete assessment does not score; Deferred assessment 1 minute/day.

Accept and coordinate the handling of complaints in performance appraisal. Score in the first 30 days of fairness and justice: 5 points; Do not score if it is not completed; Deferred assessment 1 minute/day.

2. Enter the monthly assessment results into the annual assessment summary table for annual summary, and conduct an overall assessment every six months. Input in time; The data is true and accurate 30 days ago; Timely score: 5 points; Data error or omission of assessment 1 minute/place, delayed assessment 1 minute/day.

Supervise, inspect, guide and evaluate the operation of the company's management system, collect, modify, review and prepare the revised system of each department every month, and supervise the implementation and operation of the new adjustment system. While perfecting the system, supervise the operation of the system and check all departments according to the company's requirements; Timely and effective score:10; Incomplete assessment 1 point/department; Deferred assessment 1 minute/day; 1 point will be deducted for each system that is found not to be implemented. Failing to formulate in time according to the requirements of superiors or failing to meet the requirements after formulating the system, 2 points will be deducted for each item. Deferred assessment 1 minute/day.

4. Supervise, guide and improve the implementation of the system and documents issued by the company. Preside over morning/night meetings, weekly/monthly meetings, success logs, etc. According to the company's system, the score of each department once a week: 15; Incomplete assessment 1 point/department; The inspection is not strict, and the same evaluation is made.

Complete other work assigned by the department manager. According to the work plan, within the specified time, the quality and quantity are guaranteed, and the time required by the superior is completed. Score: 10. Do not score if it is not completed; Deferred assessment 1 minute/day; The quality is not up to standard, do not score.

The people are the masters of the country.

1, responsible for recruitment and selection (25 points):

(1) Be responsible for making recruitment plans and organizing their implementation according to the organizational structure of the company and the employment needs of various departments. (15)

(2) According to the potential employment demand of each department, formulate talent reserve plan, establish talent pool, communicate and exchange talents regularly, and establish a good talent supply chain. (5 points)

(3) Daily registration form, candidate data storage and registration information registration. (5 points)

2, training and development work (30 points):

(1) new employee induction training, complete the training contents of the department, supervise and guide the employing department to complete the new employee training department, and follow up the test. (5 points)

(2) According to the company's business development plan, prepare guidance plans and organize training for employees in promotion, rotation and important positions, and regularly follow up the implementation of guidance contents (company system and departmental expertise); (5 points)

(3) According to the requirements of the company, make the training plan for next month. (5 points)

(4) According to the company's training plan, compile training courseware, organize and implement training activities, release monthly training summary, and track the training effect. (10)

(5) Communicate, maintain and expand training institutions every month. (5 points)

3, labor relations management (20 points):

(1) Go through the formalities of employee's regularization, promotion/demotion, transfer, resignation and employment, and conduct regularization and resignation interviews. (10)

(2) Follow-up, care and guidance of probation work. (5 points)

(3) The signing, appraisal and rescission of the employee's labor contract and the annual inspection of labor and employment. (3 points)

(4) Statistics of employee birthday lists, holiday allowances and other related welfare statistics. (2 points)

4. Personnel file management: manage human resource accounts, administrative system employee files and departmental files, and establish an electronic employee roster (on-the-job, resignation, change, etc.). ), and issue a monthly human resources report and analysis report. (10)

5. Supervise, inspect, guide and evaluate the implementation of the company's personnel management system by various departments. Formulate or improve the personnel management system, collect problems in the operation of the management system, and put forward solutions or schemes. (5 points)

6. Complete other work arranged by the department manager. (10)

Serial number Work content quality and management requirements time requirements assessment methods

1 Recruitment and Selection According to the organizational structure of the company and the employment needs of various departments, it is responsible for making recruitment plans and organizing their implementation. Abide by the recruitment management process and seriously implement it according to the regulations; The turnover rate during probation shall be controlled within 10%. Set the time according to the process. Score:15; According to the approved employment demand table, if it is completed within the specified time and not completed on time, the assessment score will be1for each delayed day; For every increase of 10% during the probation period, 1 point will be deducted.

Combined with the potential employment needs of various departments, formulate talent reserve plan, establish talent pool, communicate and exchange talents regularly, and establish a good talent supply chain. Improve the talent pool and conduct reasonable and scientific screening and summary of the application materials. 1. Submit the recruitment summary of the month to the competent leader on 30th of each month. 2. Reserve talents according to the recruitment plan. Score: 5 points; Failing to finish on time will not be scored, and the assessment will be delayed 1 minute/day.

Daily registration form, candidate data storage, registration information registration. Ensure normal use and complete information records. After the interview, complete the candidate information registration within 1 working day. Score: 5 points; Failing to grade on time and delaying the assessment 1 minute/day; Affect the use, each assessment 1 minute; Information registration is incomplete, and the assessment is 0.5 points/person.

Train and develop new employee induction training, complete the department training content, supervise and guide the employing department to complete the department new employee training, and track the test mastery. Master the training content of new employees to reach more than 80 points; According to the guidance plan for new employees, reduce the turnover rate during probation. On the day of entry, new employees will receive induction training; Track and guide the training of the department regularly (1-3 months,/kloc-0 times per month, with written records). Score: 5 points; Do not score if it is not completed; Deferred assessment 1 minute/day; The training content of new employees is not up to standard, and the assessment is 2 points/person; There is no new employee guidance plan, and the assessment is 1 minute/person.

According to the company's business development plan, prepare guidance plans and organize training for employees who are promoted, rotated and in important positions, and regularly track the implementation of guidance contents (company system and departmental expertise). According to the guidance plan, the guidance training form will be issued, and after the training, it will be assessed, and 80 will be divided into qualified scores. Make guidance plan and implement it as required. Score: 5 points; Do not score if it is not completed, and deduct 1 minute for one day delay; If the quality is not up to standard, no score will be scored, and every 5 points will be evaluated as 1 point.

Every month, the company requires to make a training plan for the next month. Report the training plan on time. Report the training plan for next month to the competent leader on 25th of each month. Rating: 5 points. Do not score if it is not completed; Deferred assessment 1 minute/day; The quality is not up to standard, do not score.

According to the company's training plan, formulate training courseware, organize and implement training activities, release monthly training summary, and track the training effect. Make training courseware according to the approved plan. Record the return visit information in writing and report the training summary on time. The training courseware was made one week before the training. Report the training summary of the month to the competent leader on 25th. Score: 10. Do not score if it is not completed; Deferred assessment 1 minute/day; The course quality is not up to standard assessment 3 points/time; If the training summary is not up to standard, 2 points will be deducted from the assessment.

Communicate, maintain and expand training institutions every month. Establish a good network of external training relationships. Maintain the relationship between training institutions by telephone and network before the 20th of each month. Score: 5 points; Do not score if it is not completed; Deferred assessment 1 minute/day.

3. Labor relations management handles the formalities of employee confirmation, promotion and demotion, transfer, resignation and employment, and conducts confirmation and resignation interviews. Analyze the confirmation, promotion, transfer and resignation, and implement them accurately and timely. Complete the formalities within 3 working days after receiving the notice. The confirmation interview shall be completed within 3 working days after the confirmation formalities are signed and approved. Score:10; Do not score if it is not completed; Deferred assessment 1 minute/day.

Follow up, care and guide the work during the probation period. Call back or interview, and take notes. Weekly score: 5 points. Do not score if it is not completed; Deferred assessment 1 minute/day.

The signing, appraisal and dissolution of employee labor contracts and the annual inspection of labor employment. Timely score according to the company's requirements: 3 points. Do not score if it is not completed; Deferred assessment 1 minute/day.

Employee birthday list statistics, holiday subsidies and other related welfare statistics. Accurate and timely: score before or before the 25th of the month: 2 points; Do not score if it is not completed; Delay charge 1 minute/day; Data error deduction 1 minute/bit.

4. Personnel file management: manage human resource accounts, administrative system employee files and departmental files, and establish an electronic employee roster (on-the-job, resignation, change, etc.). ), as well as monthly human resources reports and analysis reports. The report is timely, the content is correct and there are no mistakes. 1 day report to the competent leader, and report to the Group Human Resources Department before 3rd of the following month. Score: 10; Do not score if it is not completed; Delay charge 1 minute/day; Data error deduction 1 minute/bit.

5. Supervise, inspect, guide and evaluate the implementation of the company's personnel management system by various departments. Formulate or improve the personnel management system, collect problems in the operation of the management system, and put forward solutions or schemes. While perfecting the system, supervise the operation of the system. Timely and effective score: 5 points. Do not score if it is not completed; Deferred assessment 1 minute/day; 1 point will be deducted for each system that is found not to be implemented. Failing to formulate in time according to the requirements of superiors or failing to meet the requirements after formulating the system, 2 points will be deducted for each item.

6. Complete other tasks assigned by the department manager. According to the work plan, within the specified time, the quality and quantity are guaranteed, and the time required by the superior is completed. Score: 10. Do not score if it is not completed; Deferred assessment 1 minute/day; The quality is not up to standard, do not score.

Personnel expert

1, salary management: (30 points)

(1) Collection, collation and review of salary data in administrative system, and production and distribution of salary table. (15)

(2) Summary, review and supervision of the total wages of the business system. (10)

(3) Review the commission and bonus tables of all departments. (5 points)

2. Attendance management: (20 points)

(1) Staff time card making, attendance and attendance statistics. (10)

(2) Statistics and review of all kinds of leave and leave of absence of employees. (10)

3. Personnel management of business system: (25 points)

(1) Personnel data entry, on-the-job situation change and employee file management of personnel file management MIS system of business system, personnel data query report and monthly turnover rate statistics release. (10)

(2) Review the data of the submitted documents. (5 points)

(3) The employee card of the person handling the business system. (5 points)

(4) Assist labor dispatch companies to manage business personnel. (5 points)

4. Handle social security of administrative system, payment of provident fund and annual inspection of social security. (10)

5. Department internal affairs management: department accounts, expense reports, office supplies applications, etc. (5 points)

6. Complete other tasks assigned by the department manager (10).

Serial number Work content quality and management requirements time requirements assessment methods

1 Collection, collation and review of wage data, production and distribution of payroll in the wage management administrative system. The data is accurate, and the monthly average score before 15 is completed on time:15; Do not score if it is not completed; Delayed assessment 1 minute/day; Deduct 0.5 point/place for data error.

Summarize, review and supervise the payment of business system wages. The data is accurate, and the monthly average score before 1 1 is completed on time:10; Do not score if it is not completed; Delay charge 1 minute/day; Deduct 0.5 point/place for data error.

Check the commission and bonus table of each department. Careful, no mistakes, one working day score: 5 points; Do not score if it is not completed; Delayed assessment 1 minute/day; Data error deduction 1 minute/bit.

Attendance management: employee attendance card absence tracking, attendance and attendance statistics. Check the attendance card at least twice a week; There is no error in attendance statistics. Check at any time; Complete the statistical work before the 5th of the following month. Score:10; Do not score if it is not completed; Data error deduction 1 minute/bit.

Statistic and review all kinds of vacations and leave of absence of employees. No mistakes in scoring at any time:10; Data error deduction 1 minute/bit.

3 business system personnel management business system personnel file management MIS system personnel data entry, on-the-job situation change and employee file management, issue personnel data query report and monthly employee turnover rate statistics. Timely, no mistakes, ensure the authenticity of the content, easy to use. Organize once a month; 1: issue personnel information inquiry report and statistical score of turnover rate:10; Do not score if it is not completed; Deferred evaluation 1 day/day; Content error deduction 1 minute/bit.

Check the data of the submitted document. 1 working day: 5 points; Do not score if it is not completed; Deferred evaluation 1 day/day; Content error deduction 1 minute/bit.

Business system personnel employee card processing. Handle as required; /kloc-timely and accurate production and timely delivery within 0/0 working days: 5 points; Do not score if it is not completed; Deferred evaluation 1 day/day; Content error deduction 1 minute/bit.

Assist labor dispatch companies to manage business personnel. According to the relevant system score: 5 points; Do not score if it is not completed; Deferred evaluation 1 day/day; The quality is not up to standard, do not score.

Handle social security of administrative system, payment of provident fund and annual inspection of social security. Pay in time and verify the expenses before 25th of each month:10; Delayed assessment 1 minute/day; Data error deduction 1 minute/bit.

Management of internal affairs: department accounts, expense reports, office supplies application forms, etc. Make up the accounts in time; Apply for an office supplies account in time early next month; Timely score for office supplies application: 5 points; Do not score if it is not completed; If it is not completed as required, 1 minute/bit will be deducted.

6. Complete other tasks assigned by the department manager. According to the work plan, complete the project within the specified time, with good quality and quantity, and according to the time required by the superior. Score:10; Do not score if it is not completed; Deferred assessment 1 minute/day;

The book of secrets

1. document management: manage all kinds of documents submitted by various departments to the general manager, and manage the documents signed and approved by the general manager. (25 points)

(1) Conduct a preliminary review of the submitted documents and materials. After registering the number, submit it according to the category and grade of the document, and remind the general manager to sign and approve the important emergency documents in time. (15)

(2) Register, sort out and distribute the countersigned documents to relevant departments in time for countersigning or countersigning, and give early warning, tracking and feedback on the work completion of each department according to the instructions of the general manager. For those who fail to finish the work on time, according to the public

Department system to be evaluated. (10)

2. Task supervision: responsible for supervising the completion of monthly key tasks of senior leaders and departments directly under the general manager, timely warning, tracking and feedback according to the completion of work tasks, and assessing those who fail to complete tasks on schedule according to the company system, and summarizing the assessment results before the 5th of the next month and reporting them to the General Manager for approval and then to the Human Resources Department for filing. (15)

3. Meeting management: responsible for the management of various meetings organized by the general manager. (20 points)

(1) Responsible for the preparation, notification and convening of meetings organized by the general manager; Attend the meeting, save the meeting minutes, sort out and print the meeting minutes. (10)

(2) The minutes of the meeting shall be signed and filed by the general manager on the second working day to provide early warning, follow-up and feedback on the completion of various tasks arranged by the meeting, and those that fail to be completed on schedule shall be assessed according to the spirit of the meeting. After the assessment results are summarized, they shall be reported to the general manager for approval before the 5th of the following month and reported to the Human Resources Department for the record. (10)

4. External mail management: responsible for answering incoming calls, sending and receiving faxes, sending and receiving letters, and managing external documents. (10)

(1) Select and register incoming calls, record important incoming calls and convey them to the general manager or relevant senior leaders in time. (5 points)

(2) Screening incoming faxes, registering to send and receive faxes, and reporting important information to the general manager or relevant senior leaders in time. (3 points)

(3) Foreign letters and documents should be submitted to the competent leader for screening, and important information should be reported to the General Manager in time. (2 points)

5. Foreign affairs reception: responsible for the reception and registration of the visiting guests of the general manager, and participating in foreign affairs activities according to the arrangement of the leaders. (10)

6. Daily work (10)

(1) is responsible for the general manager's daily schedule, meeting arrangement and daily life tips and arrangements. (5 points)

(2) Responsible for providing office supplies and daily necessities required by the general manager. (3 points)

(3) Responsible for sorting and classifying documents on the general manager's desk to ensure that the desktop is clean and tidy. (2 points)

7. Other work assigned by the general manager and the competent leader. (10)

Number work content, quality and management requirements, time requirements and assessment measures

1 document management will conduct a preliminary examination of the submitted documents and materials, arrange and submit them according to the document category and grade after registration number, and remind the general manager to sign and approve important and urgent documents in time. Report and deliver in time according to the specified requirements, register the instructions of the general manager in detail, give early warning, follow-up and feedback in time according to the completion situation, and assess those who fail to complete on time; Score according to the specified time: 25 points; Documents not submitted for review according to the specified time 1 minute/times; If the signed document is not forwarded to the department or individual within the specified time, 0.5 points will be deducted from Times; Failure to warn, follow up and implement the instructions of the general manager within the specified time, and feedback the assessment 1 minute/time;

Register, arrange and distribute the signed documents to relevant departments for countersigning or countersigning in time, give early warning, tracking and feedback on the work completion of each department according to the instructions of the general manager, and assess the workers who fail to finish the work on time according to the company system.

Task supervision: responsible for supervising the completion of monthly key tasks of senior leaders and departments directly under the general manager, giving timely warning, tracking and feedback according to the completion of tasks, assessing those who fail to complete tasks on schedule according to the company system, and summarizing the assessment results before the 5th of the following month and submitting them to the Human Resources Department for filing. According to the time requirement of task completion, give early warning reminders by phone or face to face every week until the work is completed. Score according to the specified time: 10; Failure to give early warning, supervision, follow-up and feedback in time leads to unfinished work or delayed completion of assessment (1 point/item); When the final summary is overdue, submit the deferred assessment 1 minute/day; The summary results will be submitted to the Human Resources Department on the 5th of the following month, and the assessment will be delayed 1 minute/day.

Meeting management is responsible for the preparation, notification and convening of meetings organized by the general manager; Attend the meeting, save the meeting minutes, sort out and print the meeting minutes. According to the Measures for Meeting Management, the specified time score is 20 points; The meeting notice is not timely assessed 1 minute/time; If the minutes of the meeting are not printed in time, deduct 2 points/time; The meeting task was not warned, tracked and implemented before the work was completed, and the feedback assessment was 3 points/time.

The minutes of the meeting shall be signed and filed by the general manager on the second working day to provide early warning, tracking and feedback on the completion of various tasks assigned by the meeting. Those who fail to complete the meeting on time shall be assessed according to the spirit of the meeting. After the assessment results are summarized, they shall be reported to the general manager for approval before the 5th of the following month and submitted to the Human Resources Department for filing.

4 external communication management selects and registers incoming calls, records important incoming calls, and conveys important information to the general manager or other senior leaders in time. Score according to the specified time: 10; Important telephone calls, letters and faxes are not registered for inspection, and 2 points will be deducted each time; Important information (fax, letter, telegram) is not reported in time and conveyed to the general manager or other senior leaders for assessment, and 3 points will be deducted each time.

Screen received faxes, register to send and receive faxes, and report important information to the general manager or relevant senior leaders in time.

Foreign letters and documents are submitted to the competent leader for screening, and important information is reported to the general manager in time.

Foreign affairs reception: responsible for the reception and registration of the visiting guests of the general manager, and participating in foreign affairs activities according to the arrangement of the leaders. Communicate with the general manager in time and arrange interview time for visiting guests; Arrange the reception schedule of the inspection personnel coming to Xinjiang in advance; Achieve customer satisfaction; Score according to the specified time: 10; Visiting guests failed to receive the assessment in time, 1 minute/time; 2 points/time (including hotel and air ticket reservation) were not arranged in time for the reception itinerary of the inspection personnel coming to Xinjiang; If the reception arrangement fails to meet the guest satisfaction assessment, 5 points will be deducted/time;

6. Be responsible for the general manager's daily schedule, meeting arrangement and tips and arrangements for daily life; Responsible for the general manager's office supplies and daily necessities; Responsible for sorting out the documents on the general manager's desk to ensure that the desktop is clean and tidy and the meeting arrangement is accurate; Office supplies and daily necessities are complete; The office environment is clean and tidy; Daily score: 5 points; 1 minute/time unreasonable schedule and meeting arrangement; Deduct 3 points/time if the assessment is not arranged; Not evaluated in time 1 minute/time; If the office and daily necessities are not evaluated in time, 2 points will be deducted/time; The office environment and desktop are untidy; 2 points/time;

7. Other work arranged by the general manager and the competent leader. According to the requirements of the leader and the specified time, achieve the satisfaction of the leader. Score according to the specified time: 10; Deduct 2 points/item for failing to complete the assessment as required within the specified time; 3 points/item will be deducted if the quality assessment is unqualified.

Chapter III Key Processes and Management Standards