Standard Rules for Hotel Quality Inspection [Guest Room]

1. The air conditioning surface, air outlet and filter screen in the room are clean and free of dust.

2. Bathroom: The sealing strip of shower room is intact.

The non-slip mat in the shower area should meet the brand standard (Lebomei).

The shower area is equipped with the sign of "Be careful to slip", which is required by the brand, without damage or mildew.

3. Guest room: the window limit of the guest room meets the standard (the maximum opening of the translation window is not more than 20cm) (the maximum opening of the sliding window is not more than 15cm). If the store has installed security window, there is no need to increase the restrictions.

? The door lock of the guest room is firmly installed, including the anti-lock device can be used normally and the alarm function is normal.

? Anti-theft chain should be installed completely, firmly and effectively.

? Safety tips and signs meet brand requirements.

? Room air conditioning? 1. After the air conditioner is turned on 15 minutes, the room temperature meets the brand standard (26 in winter and 23 in summer).

2. After the air conditioner is turned on 15 minutes, the ambient background noise meets the requirements of mid-range and below brands, the indoor ambient noise does not exceed 50 decibels, and the high-end brands do not exceed 45 decibels.

When the hydraulic flushing valve in the guest room is opened to the maximum, the horizontal straight line water outlet distance is not less than 30 cm.

? The temperature of hot water shall not be lower than 40 degrees.

4. Floor walkway: The hotel is equipped with Yikang four-in-one cleaning machine, which is within the warranty period.

? Robam wet mop is equipped and used in the hotel.

? The cleaning tools on the guest room tool cart should be fully equipped, the cleaning articles in the cleaning basket should be kept intact, and the work cart should be clean and intact.

? Guest room screens and floor screens are clean, free of insect carcasses and damage.

5. linen management:? Clean linen and dirty linen should be stored separately, and the storage place should be clean and hygienic (including the work car).

The height of dirty linen shall not exceed the linen belt.

? The dirty linen of the work car is unloaded in the floor car or other designated places (except public areas) and not placed on the ground.

The storage of seasonal quilts should be standardized (we all use four-season quilts)

Code of Practice for Washing and Transportation of Linen:

1. Whether the linen transport vehicles are closed; Clean linen is tightly wrapped, and linen will not be exposed in a large area (the exposed area is less than A3 paper).

? 2. Dress code for linen distribution personnel, no bare chest and no slippers.

? 3. Clean or dirty linen will not directly fall to the ground.

6. Large rooms: each room should be cleaned at least once a month.

? The quality of large-scale cleaning meets the requirements.

7. Hardware damage:? The top surface of the wall of the room (including the bathroom) is impermeable, which leads to mildew and peeling of the wall; The looseness of fixed furniture shall not be greater than three places.

? There must be no obvious strong smell in the room and bathroom.

? The gauze curtain and sunshade in the guest room have no serious discoloration, and the sunshade effect is good.

The door head is installed firmly, without obvious water leakage, seepage and damage.

8. maintenance room:? 1. Complete two maintenance rooms every week as required, or accumulate eight maintenance rooms every month.

2. The maintenance room is fully implemented with good quality;

? Top surface of wall: the wall and ceiling of the whole room are intact and smooth, without color difference, obvious cracks, mildew, obvious stains and peeling.

Silica gel: no yellowing, blackening, mildew or deformity.

Hardware: The mirror, sink mirror and other hardware are installed firmly without looseness (including shower head, hose, shower head base, triangular soap rack, paper rack, angle valve, sink faucet, glass hinge), etc.

Switch socket: electrical switch, socket panel is firm and not loose, and can be used effectively.