Urgent: During the interview, the other party asked the marketing target of the five-star hotel? I can't answer it!

It doesn't matter. As long as there are tourists, so are eight-star hotels. According to my little fur, there are roughly the following points.

First, customers.

1, received from visitors, combined with phased marketing strategy.

2. The choice of team guests mainly includes the reception work of enterprises and institutions (all major enterprises and institutions have relevant departments to communicate with them), government agencies, universities, hospitals, banks and so on.

3. Receive VIP groups. It is difficult for general tour groups to choose 5-star hotels. However, if you have a VIP group, you can contact those institutions with a large number of places. Travel agencies can make more money by choosing a 5-star hotel.

4, combined with phased promotion means to expand.

Second, the work.

1, you should be confident and have a certain personality charm. Hotel sales, you represent the quality of the hotel.

2. Understand your own business process, organizational structure, code of conduct, service standards, and the little experience summarized in the process.

3. Effective communication with various departments

4. Telemarketing experience

Third, specific work.

I won't talk about it here. Similar to three-star hotels, hotels have hotel standards, which need to be studied first.