Hotel Security Annual Work Summary

5 annual hotel security work summaries

Review and analyze past work through summaries, find out experiences and lessons, and elicit regular understandings to guide future work and practice Activity. Below is the annual work summary of hotel security that I compiled for you. I hope you like it!

Selected Hotel Security Annual Work Summary 1

Security is a special, very dangerous and very honorable job. As a security guard, you have the responsibility to protect The property safety of the hotel, the life and property safety of passengers and hotel personnel. Security guards have a heavy responsibility. We are not working for our families, let alone our boss, we are working for ourselves. Therefore, we must uphold a serious work attitude and do the seemingly mundane daily work well. If we want to get something, we must do it all. Do my job well, complete every task assigned to me by the leader, and make the leader feel at ease.

Under the correct management of the company’s leaders, as a member of the company’s security department, I take the safety of the company areas and items under my care as my own responsibility, and do every job carefully. In order to do better in future work, hereby summarize the work during one year of working in the company as follows:

1. Obey the leadership of superiors.

As a security guard of the company, you must obey leadership, take the overall situation into consideration, stick to your post, and take the work you do seriously.

2. Observe rules and disciplines and pay attention to courtesy and etiquette.

Compliance with rules and disciplines is a basic requirement for qualified employees and a prerequisite for the smooth development of all work. Therefore, we take pride in abiding by rules and disciplines at work, and take practical actions to strictly abide by the company's labor disciplines.

3. Correctly establish a sense of service.

At present, some people in the society have certain prejudices against security practitioners, which brings some troubles to the work. Therefore, as a security guard, I can treat it correctly, establish a rigorous and serious sense of service, and provide Do your part in the company's safety precautions and do your job well.

4. Continuously learn and make progress to improve professional standards.

To do a good job in security work, you must understand the responsibilities, requirements and work content of security work. For me, who has just started working, I am still lacking in these aspects. In order to do a good job in security work, I first learned the work content and requirements of security work through books; second, I learned from those who have jobs. Learn from comrades who have experience and knowledge of security work and strive to do a better job; third, conscientiously follow the leadership's requirements and perform their duties conscientiously. Enrich yourself through various forms of learning and improve your work ability.

5. Pay attention to practical results and improve safety awareness.

In our spare time, the department also provided us with training and mastery of security guard job responsibilities and fire safety professional knowledge, so that we can skillfully apply it to work, so that we can master the use of fire extinguishers in practice. Instructions for use, evacuation, escape and self-rescue methods, how to report a fire alarm and matters needing attention when reporting a fire alarm. In terms of handling emergencies, we must minimize the situation and avoid negative impact on the hotel.

There are still many deficiencies in my work, such as communication and coordination skills, and execution ability that needs to be strengthened.

In my future work, I will continue to follow the arrangements of the company's leaders, do my job well and conscientiously, and strive to ensure the safety of property and items within my jurisdiction. At the same time, respect others at work, actively communicate, perform due diligence, strengthen patrols, and continue to work hard for the safety of the areas you guard. Hotel Security Annual Work Summary Selected Chapter 2

In 20__, under the correct leadership of leaders at all levels of the company, and with the unity, cooperation and care of my colleagues, I successfully completed this year Various work tasks have been further improved in terms of professional quality and ideological and political aspects. The various tasks in 20__ are now summarized as follows. Leaders are kindly requested to put forward their valuable opinions.

1. Ideological and political performance, moral cultivation and professional ethics.

Over the past year, I have conscientiously abided by labor disciplines, attended work on time, used working hours effectively, and stuck to my position. I worked overtime to complete the work on time to ensure that the work could be completed on time. I also studied legal knowledge seriously; I am dedicated to my job and dedicated to my job. Have a strong sense of responsibility and professionalism. Actively learn professional knowledge, have a correct work attitude, and treat every job seriously and responsibly.

2. Work ability and specific business aspects.

My job is sales back office and warehouse management. Mainly responsible for statistics on the number of shipments and shipments of the company's cables. The other is to report the quantity shipped each day to the customer, check the customer's receipt situation and quantity, sort out the customer receipts for cash and spot goods, and count the quantities in and out of the warehouse each day.

In line with the goal of "doing a better job", I carried forward the spirit of pioneering and innovation in my work, did my job well, and successfully completed all the tasks for the year:

1. Statistical scenarios: Able to track customer receipts and quantity verification by phone in a timely manner, and ensure accurate statistics on the number of shipments and receipts.

2. Receipt scenario: The receipt quantity reported by the raw material manufacturer must be checked accurately with the quantity received by me. If there are too many or too few, they must be reported to the purchasing department in a timely manner.

3. Warehouse management report: By preparing the ledger data for each day's outbound and inbound warehouses, the quantities of weekly and monthly reports can be basically accurate.

3. Existing shortcomings.

Summarizing the work of the past year, although certain results have been achieved and I have made great progress, there are still the following shortcomings.

First, sometimes there is still a certain gap between the quality and standards of work and the requirements of leaders. On the one hand, due to insufficient personal skills, there are sometimes certain errors in the statistics of receipts and receipts in the finished product warehouse and raw material warehouse; on the other hand, sometimes the workload is heavy, time is tight, and work efficiency is not high.

The second is that sometimes the work sensitivity is not very strong and the tasks assigned by the leader are not sensitive enough. Sometimes the work is not completed in advance and the situation is not reported in a timely manner.

IV. Work Plan for 20__

In the next year, I will further develop my strengths, improve my shortcomings, expand my ideas, be truthful and pragmatic, and do my best to do my job well. It is planned to carry out work from the following aspects:

First, strengthen work coordination. According to the annual work requirements of the company leaders, make specific plans for the next year's work, clarify the information, time limits and goals to be achieved, and strengthen Collaboration between departments organically combines various tasks, clarifies work ideas, improves work efficiency, and enhances work effectiveness.

The second is to strengthen job training. Always maintain a good mental state and carry forward the work style of being hard-working, advancing despite difficulties, striving for excellence, being rigorous and meticulous, and being proactive. Selected Hotel Security Annual Work Summary 3

I am an ordinary hotel security guard. In my heart, Huangbei Hotel is my home, and the leaders are my parents. My colleagues are my brothers and sisters, and the hotel's affairs are my own business. I must carefully guard my home so that it can thrive in a safe environment. I understand that as a family member, a security guard has a heavy responsibility to "guard the hotel and guard my home."

Defense is a special and very dangerous job, but I am not timid or afraid of it. Qi Wabo, President of Carnegie Steel Company, once said, "We are not working for the boss, nor are we just working for making money. We are working for our own dreams and our own great future. We can only improve ourselves through performance. "Therefore, we must adhere to a serious work attitude and do our daily seemingly mundane work well. If we want to get something, we must do it all. Resolutely complete every task assigned by superior leaders to reassure leaders.

Under the leadership of Team Chen, we successfully completed this year's work tasks, gained the satisfaction of the tenants and residents, and received recognition from the leaders. Our work this year is relatively heavy.

There are several residents renovating and fire-fighting construction, and there are many and complicated people coming in and out. This has increased the pressure on our work. Under this situation, we have strengthened the supervision and registration of people entering and exiting, and construction workers, and conducted regular building inspections to eliminate budding accidents and ensure the safety of the hotel. This has affected Room 802. Ms. Zhu, who is sick, would knock more than a dozen things on flower pots in our hotel every time she got sick. Sometimes she would throw objects at high altitudes. When she was sick, in order to protect the lives and property of the people, avoid damaging the vehicles, and help the leaders, We maintained the community workstation well and received praise from the leaders.

After work, under the leadership of the team leader, we conducted physical training for security guards, including queue training, military fitness, etc. Persisting in completing the expected goals and completing the training plan with quality and quantity, I complained about being tired at the beginning, but I understand that as a security guard, only with excellent business skills and strong physical fitness can I better play the role of "maintaining troops for a thousand days, How can we play our role in critical moments without hard training? So I am not afraid of hardship or tiredness, and keep persevering.

As a security guard and a voluntary firefighter, the management department organized several fire safety lectures and trainings this year to learn fire emergency measures in daily life and carefully study and record them. , master fire protection knowledge, combine the hotel's fire protection equipment and facilities, conduct regular equipment inspections and maintenance work, and focus on prevention and combine prevention and fire prevention to ensure the safety of tenants' lives and property.

My summary of the year in work and life is as follows:

1. Resolutely obey leadership, conscientiously understand and implement the company's management strategies and work, the spirit of instructions, and implement them. In the actual work of the position, we always put the interests of the company first.

2. Strictly manage the public security of the hotel and dare to fight against lawless elements.

3. Strictly keep records of incoming and outgoing vehicles, and charge fees according to workers' requirements to provide civilized services.

4. Under the leadership of the team leader, we carried out greening and maintenance work in the hotel. Create a harmonious and civilized hotel.

5. Adhere to the fire protection policy of “prevention first, combining prevention with fire protection”, improve inspection and maintenance measures for fire protection equipment, strengthen fire protection knowledge training, improve fire prevention awareness, and be able to master the operation methods of fire protection equipment, Stay safe.

The above are the aspects that I have done well in the year. Looking at the work of the year, I have made an objective self-analysis. I have shortcomings in the following aspects. I am willing to receive corrections and criticisms from the leadership. We will further strengthen and correct in future work.

1. There is slackness in work.

2. Work experience and relevant management knowledge still need to be further learned and accumulated.

The year 20__ is about to pass, and we will welcome the year 20__ with great enthusiasm. The new year means new opportunities and new challenges. Today’s flowers are blooming better than in the past, and tomorrow’s flowers are expected to be redder. I firmly believe that the future of the property company will be better under the wise decision-making of the company's leaders. As a member of the company, I will continue to work in the next year and contribute my meager strength to the company wholeheartedly. Hotel Security Annual Work Summary Selected Chapter 4

20__ is the most critical year for Oriental Hotel to achieve the "three-step" strategic goal. According to the chairman's proposal of "based on the market and strengthening operations, our department , lay a solid foundation and standardize management", combined with the actual situation of our department, we strive to achieve the overall management goal of "promoting quality with service, creating a brand with quality, and seeking development with brand". We should conscientiously do a good job in security and fire safety work, strengthen safety training for hotel employees, actively coordinate the work of various units, and make our due contributions to the long-term and stable development of the hotel.

Generally speaking, our work over the past year has many good aspects, but also many shortcomings. In order to leverage our strengths and weaknesses in future work, this year’s security work is summarized as follows:

1. All assessment indicators have been fully completed.

In 20__, under the guidance of leaders at all levels of the hotel and with the joint efforts of all employees, our security department successfully completed the security tasks throughout the year.

No major liability accident occurred during the year, and the integrity rate of fire protection facilities and equipment reached 100% throughout the year. Conduct fire safety training for various hotel departments. It really plays a role in escorting.

2. Establish and improve the performance appraisal system, implement incentive mechanisms, and unleash employees’ work enthusiasm and creativity.

Implementing performance appraisal is the need for our hotel to strictly manage the enterprise and strengthen management, and is a strong basis for implementing the target responsibility system. Combining its own characteristics, our department directly links employees' wages and bonuses with their individual work performance, and maximizes employees' work enthusiasm and creativity through continuously improving incentive mechanisms. Many touching examples emerged.

At the beginning of this year, our city encountered an ice and snow disaster that had never happened in a century. The lowest temperature was minus 12 degrees, setting a historical low temperature record. The staff of our department are all on the front line. The cold weather has brought certain difficulties to our work. However, the staff of our department, without any complaints, still stick to the front line and ensure the personal and property safety of our guests. . While employees consider the hotel their home, the department also insists on being close to and caring about employees, caring about their needs and thinking about their needs.

3. Strengthen management, continue learning and training, and strive for high-quality services.

Nowadays, the competition for talents in the tourism service industry is particularly fierce. Only with excellent personnel can the hotel business prosper. While retaining outstanding personnel, the department has strengthened training for all employees. Two relatively intensive theoretical and practical trainings were conducted. On average, 10 hours of training are provided in spare time every month. After every morning shift, no one left, but took the initiative to stay and participate in the training. Through the training and retraining of employees, the hotel awareness, etiquette, public security and fire protection knowledge of each employee has been strengthened. Post operations have been further standardized, and standards have been unified to address the irregularities in the operations of individual personnel in providing services such as commanding vehicles and opening and closing doors. The idea of ??serving guests has been significantly strengthened, such as taking the initiative to help guests carry their luggage, helping guests take care of handbags left in the parking lot, etc. Guests have always praised my security staff for their noble style, which has won honors for our hotel and department.

Due to the particularity of work in the hotel industry, the needs of guests often conflict with our work requirements. Some guests do not understand and often insult security guards and even engage in some extreme behaviors. The security guards of our department adhere to the tenet of "customers are the objects of service", do their work patiently and carefully, and never talk back to the insults of the guests, but try to make the guests have a happy consumption.

While we provide good customer service, we also provide good internal services. Since October this year, the labor union of the head office has carried out a number of cultural, sports and entertainment activities, such as mountain climbing activities and fire safety drills in Dongbao Mountain. In order to make these activities proceed smoothly, the staff of our department worked hard and gave up their rest time for more than 10 hours to provide security for various activities and successfully completed the tasks assigned by the head office.

4. Efforts should be made to improve public security and fire protection in the hotel, and strengthen the maintenance of fire protection facilities and equipment.

Safety work is the basis for the survival of an enterprise. Under the guidance of the head office and the general manager of the hotel, our department adheres to the policy of "safety first, prevention first", and does every task carefully and solidly. Safety precautions.

In order to implement the fire safety work, we implement the spirit of the instructions of the general manager of the hotel and our department to emphasize safety precautions every Monday and Friday, arrange the content of safety precautions, and strengthen safety inspections. Regarding the construction sites for the renovation of the restaurant on the third floor and the north building, which took a long time and were heavy tasks, we implemented key prevention measures and strengthened the number of patrol inspections. During the several months of renovation, we sent security personnel to monitor the site, and at the same time implemented the fire approval system. It is necessary to ensure that no fire is allowed without approval, no fire is allowed without an operation certificate, and safety work is truly implemented.

Hotel Security Annual Work Summary Selected Chapter 5

20_ is coming to an end. The security department successfully completed the work of 09 under the leadership of the manager. Our three foremans worked together, worked together, and protected A lot of work has been done in terms of hotel safety and self-management of each class to ensure that there is no safety incident in the hotel this year and the hotel decoration period is successfully completed. Now we will summarize the work in 20_:

1. Daily work

At the beginning of this year, we still completed the management of this class in accordance with the work flow of the Security Department. Arrive at the control center 20 minutes before work every day for a pre-shift meeting. First, check the appearance of the personnel on duty and correct the unqualified employees face to face. Summarize the shortcomings of the previous day's work, arrange the personnel on duty for the day, and then lead the team to take over and complete the day safely. work. Inspect the work status of each position every hour, correct problems face to face and point out solutions, so that position personnel can master business knowledge in practical work and better complete on-the-job work. Continuously educate employees on safety awareness, strengthen safety education, and teach employees how to deal with problems decisively and rationally when encountering problems.

After class, summarize the problems encountered by the class in the day's work, explain and digest them in person, and never bring the problems to the next day's work. Strengthen communication and exchanges with other classes, use strengths and avoid weaknesses, and lay a solid foundation for better management of this class. Complete all tasks assigned by the manager on time, provide timely feedback on the completion status, and have a beginning and an end. If the assigned task is not completed by the current class, it should be promptly communicated to the next class to complete. The first duty of the foreman is to be responsible to the manager. Therefore, we must do our job well and stay ahead. Looking at the overall work of this year, we have focused on discipline internally and safety externally. There are no major problems in discipline. All employees can complete the work assigned by the foreman on time. However, a few employees are relatively loose in discipline, are not very motivated, and do whatever they want. At work, especially when working the night shift, you are not very vigilant, have no awareness of safety hazards, and are unable to detect problems in time.

In terms of safety: Strengthen inspections of the hotel, especially the auxiliary rooms, decoration areas, locker rooms, business bars, etc., conduct careful, careful, and repeated inspections. During the inspection of the auxiliary rooms, catering staff were found Stealing things shows that our work has improved significantly. Safety work is a long-term and arduous task that requires unremitting efforts. The renovation of the hotel started in May this year and has basically ended now. During the renovation period, each class, with the foreman as the center, worked closely with each other to prevent the outflow of hotel property, strengthen safety construction and fire prevention work in the renovation area, and prohibit unrelated personnel from entering the renovation area. Overall, the construction went smoothly and no major safety accidents occurred. This enabled us to gain valuable experience in decoration safety and laid a good foundation for another decoration next year.

This year I went out for training twice, on fire protection and anti-terrorism. I learned a lot of experience from the two trainings. I have improved my understanding of security, especially anti-terrorism. From a security perspective, anti-terrorism is a Brand-new knowledge points, including understanding of explosions, how to discover and identify explosions, etc., also improve one's shortcomings in security work, giving oneself a higher starting point in terms of management level and business capabilities. The manager often teaches us that the security department has the same work process every day. How can we continuously improve ourselves during a year of work, which requires us to do better at skilled work.

Of course, I also have shortcomings in my work. I lack communication with employees born in the 1990s and fail to grasp their ideological trends in a timely manner, so I do not give full play to their work abilities; my own ideological consciousness and The sense of responsibility is not strong enough, and the work in terms of system and discipline is not very solid. Work experience and job skills still need to be further learned and improved. In the following work, communicate more with new employees and understand them through exchanges and communication, so that employees can perform better in their positions.

2. Training summary

Every year, job knowledge training is usually held during hotter months. Usually, the training subjects are job knowledge, and training is basically conducted indoors, while on-the-job practical training is ignored.

I went to Xi'an for five days of study in _____ this year. After visiting the training methods in other places, I formulated a relatively comprehensive training plan, including theoretical knowledge and practical on-the-job training, with a total of 14 subjects, which is generally divided into training Content, training purpose, and effectiveness evaluation. This year's training only included 10 subjects, lasting 20 hours, and each subject was trained twice. From the overall effect, the purpose of the training was basically achieved, and the training instructors gave a relatively comprehensive lecture, and the trainees were highly motivated. Only a few employees Even if they take temporary leave due to work, all trained employees can basically apply the training content to their work. The shortcoming is that employees cannot adhere to the details of the training content and will forget it over time, making the training effect not sustainable.

Next year’s training plan: The training time is scheduled for July, August, and September. A comprehensive training plan will be developed to train all 14 subjects to fully reflect the training effect. Repeated explanations and repeated supervision will make it possible. Each employee can give full play to their skills in their positions and compete in business capabilities, especially to strengthen the learning and training of new employees. As the hotel's conference area and KTV are open for business, we are preparing to strengthen training on the 'confidentiality system' and 'contingency plans for emergencies' next year so that our entire team can fully and comprehensively protect the safety of the hotel.

3. Training Summary

This year, military quality training started on February _____, and so far there have been a total of ***30 training days. During the training, several people asked for leave. Chang Xiaofei and I worked closely together, strictly followed the leave system formulated by the manager, and took notes on leave requests. The two of us divided the team into two columns. The veteran team members were led by me, and we conducted new subjects to consolidate the content we had learned before, and raised the military quality of our veteran team members to another level.

Chang Xiaofei leads the training of new comrades, starting from scratch and catching up with the old comrades as quickly as possible. During the training, the spirit, energy and spirit of the soldiers must first be fully reflected and the enthusiasm for training must be mobilized. , and finally achieve the expected training subjects. Starting this year, the training time will be changed to Tuesday and Friday, which is one day less than the original training time. This is because the manager has adjusted the training time from the perspective of humane management. In the following training time, the two of us will unite together, communicate and learn from each other, and strengthen training so that the overall quality of our security team can have a new look. The two of us divided the team into two columns, and the veteran team members were led by me. We consolidated the content we had learned before and took up new subjects to improve the military quality of our veteran team members to a higher level.