Would you please talk about the influence of a star hotel's cancellation of the position of assistant manager in the lobby on the hotel?

The cancellation of the post of assistant manager in the lobby of a star-rated hotel will affect the normal operation of the hotel. According to the inquiry, the assistant manager of the lobby is responsible for customer complaints and the overall operation of the hotel. If it is cancelled, the overall operation of the hotel will be affected. On behalf of the general manager, the assistant manager of the lobby is fully responsible for handling complex matters such as guest complaints, guest life safety and property compensation. The assistant manager of the lobby should handle all problems tactfully, decisively and promptly from the standpoint of the interests of the hotel and be on duty 24 hours a day.