This is my first time staying at Mambat Hotel. I forgot to bring my headphones when I left. When I went back to look for it, I didn't find it. It's obviously on the pillow. Why not less?

Find the hotel staff first, check the surveillance video and see if you can find it in the hotel. If it is not found, you need to call the police and let the police handle it.

If the hotel fails to fulfill the necessary obligations under certain circumstances, such as basic anti-theft facilities, the hotel will bear the corresponding responsibilities. On the other hand, if the hotel has complete anti-theft facilities and systems and has fulfilled its due responsibilities within the necessary limits, it is considered that the hotel is not at fault and the loss of lost property is borne by itself.

Article 7 of the Law on the Protection of Consumers' Rights and Interests stipulates: "Consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services. Consumers have the right to require the goods and services provided by operators to meet the requirements of protecting personal and property safety. "

Article 12 of the Code for Tourism and Hotel Industry in China stipulates: "In order to protect the personal and property safety of guests, anti-theft chains, door mirrors and emergency evacuation maps should be installed at the entrance of hotel rooms, and effective anti-skid measures should be taken in bathrooms ... Hotels with conditions should install electronic door locks for rooms and install monitoring systems in public areas".